Job Description
Build the Modern Work practice in Europe, set up GTMs and run the sales enablement activities.
Responsibilities
* Serve as the technical design and architectural expert across the organization’s Enterprise Solutions’ portfolio
* Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
* Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Enterprise Solutions’ global managed services and communications solutions portfolio.
* Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives
* Serve as a deal architect for multi-faceted, multi-technology solutions
* Partner with other company Enterprise Solutions subject matter experts to build the customer solution
* Develop and deliver technical presentations with customers and tailor content to audience as appropriate
* Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities.
* Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization’s Enterprise Solutions versus its competitors.
* Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.
Desired Skills And Experience
* BS or BA in Engineering or Computer Science or equivalent work experience
* Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions
* 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions.
* Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and/or technical project plans are required
* Experience in the development and implementation of IT and/or managed Unified Communications solutions with accountability for end-to-end delivery
* Ability to present both technical and non-technical information to broad audiences
* Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions customers.
* Effective written communication skills.
* Proven experience with one or more of the following Unified Communications and Collaborations, network architectures solutions:
* Unified Communications
* IP PBX (Microsoft & Cisco)
* SIP Endpoints, SIP Trunking and Session Border Controllers (SBC)
* Video Communication (webcams, CODECs, mobile devices)
* Network Architecture
* Working knowledge of the following
* Routers, VPN and Firewall- Cisco, Juniper, Checkpoint
* Switches– Cisco, HP
* WAN– PTP, MPLS and VPN Topologies
* Data Centers– Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology
* Wireless– Cisco, HP (Aruba), Aerohive, Ruckus
* Network Assessment Tools – RISC Networks, Netformx, AirMagnet, iBwave, SolarWinds
* Managed Services
* Managed Network Services (LAN, WAN, Content Delivery, Managed IP PBX)
* Cloud (UCaaS)
Certifications
Current and valid industry certifications in one or more of the following preferred
* Cisco
* Microsoft, Tandberg, and/or Polycom
* TOGAF
* ITIL
* CompTia
KEY TECHNOLOGIES
* Unified Communications
* Workplace Architecture
* EUC
* Video Communications
* AV
Key Manufactures
* Microsoft
* Zoom
* Nexthink
* HP
Additional Desired Technology Experience
* Contact Center
* Cisco Unified Contact Center Express
* Zoom
* Mitel
* Genesys
* Video Communications
* Cisco (Tandberg)
* Polycom
* Microsoft
* SIP, H.320 and H.323
* Cloud Services
* Data Center
* Cisco UCS (B/C Series)
* HP (Rack-Mount/BladeSystem)
* EUC
* Audio-visual
* DaaS
* User Experience