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Disrepair project lead

Eastleigh (Hampshire)
Permanent
Vox Network Consultants
Posted: 8 May
Offer description

Advance Your Career in Property Management! Disrepair Project Lead Directorate: HomeCare Band: GGSC - 10 Perm - £37.173 Ready for the next step in your career? Join the Damp, Mould & Disrepair Team and make a significant impact. Work closely with the Senior Surveyors to plan and deliver complex projects, managing cases per all legislative requirements, timescales, and Abri policies. Key Benefits: - Professional Growth: Handle high-profile complaints, legal disrepair cases, housing ombudsman investigations, and insurance claims. - Leadership: Deputise for the Performance & Projects Lead, manage Disrepair administration and scheduling. - Stakeholder Engagement: Build relationships with internal and external stakeholders. - Dynamic Environment: Use your prioritisation and change management skills. Key Responsibilities: - Deputise for the Performance & Projects Lead. - Schedule and record disrepair Pre- and Post-Inspections within SLAs. - Maintain the Case Management Database, providing weekly updates. - Support the Senior Surveyor in preparing Reports. - Ensure all in-house and contractor works are timely. - Collaborate with the Complaints team on concurrent cases. - Line manage Disrepair administration and scheduling. - Act as the escalation point for stakeholders on disrepair cases and high-level complaints. - Attend Court to provide evidence. - Produce monthly KPI reports for the Leadership Team. - Handle ot...

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