Resource Coordinator – Birmingham
On-site x1 day per week
Up to £30k P/A (Sponsorship is not provided for this opportunity)
Our client is a Microsoft digital transformation partner who are currently seeing a Resource Coordinator to be responsible for managing the allocation and scheduling of resources across various projects, presales activities, and internal initiatives. This role ensures that the resource planning tool is consistently updated in real-time to reflect all bookings.
Collaborating with Practice Leads, Project Managers, and the PMO Team Lead, the coordinator addresses conflicting resource demands by analysing the impact on project plans and financial forecasts. You will also generate accurate Management Information (MI) reports on utilisation, demand, and risks to inform decisions on sales forecasts and recruitment.
Working as part of a collaborative team, the Resource Coordinator provides support and guidance to colleagues, fostering a sense of collective responsibility and purpose.
Main Duties and Responsibilities
* Resource Planning: Maintain and update the resource planning tool with accurate bookings and absences, ensuring real-time data for reporting.
* Stakeholder Collaboration: Engage with internal and external stakeholders to assess resource needs, prioritising based on project requirements and timelines.
* Relationship Management: Develop and sustain positive relationships with colleagues and clients to align resourcing strategies with business objectives.
* Utilisation Oversight: Monitor resource utilisation, addressing under or over-utilisation promptly through the resourcing system.
* Training & Induction: Onboard new team members on resourcing processes and maintain up-to-date training materials.
* Expectation Management: Support the PMO Team Lead in aligning stakeholder expectations regarding resource availability, constraints, and project timelines.
Key Skills
* Resource Planning & Allocation: Proven experience in managing resource scheduling and balancing supply and demand.
* Tool Proficiency: Skilled in using resource booking solutions to optimise allocations.
* PMO & Project Coordination: Background in PMO or project coordination roles, supporting project delivery.
* Diverse Skill Set Management: Experience working with teams possessing varied skill sets.
* Stakeholder Service Delivery: Ability to provide effective service to internal stakeholders, facilitating successful outcomes.
* Project Delivery Understanding: Comprehensive understanding of project delivery and acceptance processes within dynamic business environments.
* Problem-Solving & Decision Making: Demonstrated capability in problem-solving, decision-making, exercising sound judgment, and assertiveness.
* Communication Skills: Excellent verbal and written communication skills, with the ability to deliver presentations confidently to large groups.
* Relationship Building: Strong interpersonal skills, adept at building and maintaining positive relationships with colleagues and clients.
* Technical Proficiency: Experienced user of Microsoft Project and the MS Office suite (Word, Excel, PowerPoint), facilitating effective project management and reporting.