Suffolk County Council Address: West Suffolk House, Bury St Edmunds IP33 3YU - Hybrid Salary: £25,185 per annum (pro rata for part time) Hours: 24 hours, flexible working options available Contract: Fixed term until 31 May 2028 At Suffolk County Council, every role is a chance to create positive change. As a Road Safety Support Officer in the Road Safety Team, you will see the direct impact of your work on the people and places that make Suffolk special. Join us and turn your passion for progress into action. We are looking for a motivated and efficient administrator to assist with the day-to-day operations of the Suffolk Roadsafe ANPR project. The project aims to manage speeding issues around the county by utilising Automatic Numberplate Recognition (ANPR) technology. We are looking to expand the reach of these operations across the county. Reimagine the possibilities. Your role and responsibilities As a Road Safety Support Officer, you will be helping promote Road Safety across the county, focusing on reducing speeding in communities via targeted education. You will assist the team with a variety of tasks that make up the day-to-day operations and administration of the project, particularly the project surrounding the “Fatal Four”. These include: Setting up the devices at a variety of locations across the county every week Quality checking and processing the data the devices collect to generate warning letters that are sent out to speeding drivers. Communicating with a diverse range of people such as parish/county councillors, police and members of the public, answering questions, scheduling deployment of the devices and sharing data reports. Coming up with creative solutions to innovate and improve the ANPR project’s efficiency. We are continually striving to improve the service we deliver to our communities. You will need We are looking for a person who is committed to making Suffolk’s roads safer everyone and reducing speeding issues within our communities. Ideally, we need someone with excellent communication and organisational skills, who can manage their own workload and be able to complete tasks within specific deadlines. Attention to detail is the key to this role, along with effective IT user skills (particularly Microsoft Office) you will need to be able to quickly spot small details and maintain a high standard of data quality. Since you will be promoting road safety, a good foundational knowledge of road safety fundamentals (particularly the “Fatal Four”) is beneficial. We need someone with an excellent eye for detail, who can work under their own initiative, multi-task and prioritise a busy workload. If this sounds like you, and you are looking for an opportunity to work on a cutting-edge project that is the first of its kind, then this role could be the perfect opportunity for you. You can view a full list of requirements in the Job and Person Profile (JPP), which you can find in the ‘How to apply’ section towards the bottom of this advert. If you believe you can succeed in this role, please apply. Even if you don't meet all requirements, we would still appreciate the opportunity to consider your application. The team The Suffolk Roadsafe partnership is made up of both Suffolk County Council and Suffolk Constabulary. The partnership strives to reduce and prevent road deaths in Suffolk, focusing on the “Fatal Four”. These are speeding, not wearing a seatbelt, drink/drug driving and distracted driving e.g. using a mobile phone. This role focuses on dealing with the issue of speeding by detecting and educating drivers about the impact speeding has on the community, as well as their responsibilities behind the wheel. The ANPR project is the first of its kind in the UK and is on the cutting edge of innovation when it comes to speed prevention and behavioural change. We deliver a service that tangibly improves the lives of communities across Suffolk and contributes to reducing road deaths. The work we do is evidence based and incorporates behavioural change practices that have been proven effective at promoting road safety. We are looking to expand our reach across the county by increasing the frequency of our visits and the number of letters we can send to speeding drivers each year and with your help, we can do this. Empowering Everyone We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. For more information Please contact Jonathan Shaw if you would like to apply or if you have any questions about the role. You can reach him by emailing: anpr@suffolk.gov.uk If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application. How to apply Step 1 - Read the Job and Person Profile (Word). Step 2 - Click ‘Apply Now’ to start your online application. Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. Tell us about a role where you worked in a busy administrative or operational environment. How did you organise your work and ensure key tasks were completed accurately and on time? Give an example of how you’ve taken ownership of a piece of work from start to finish. What challenges did you face and how did you ensure it was completed successfully? Tell us about a time when you worked collaboratively with others to achieve a shared outcome. How did you support colleagues or contribute to the team? Step 4 - Upload a CV (without name and personal details). We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process. Please note: Without a supporting statement and CV, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing: recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30 pm, 24 May 2026. Interview date: 5 June 2026 Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. Ideally the successful candidate will be based at our Bury St. Edmunds office although an alternative location with regular travel to Bury St. Edmunds may be considered. As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities. In return, you’ll enjoy: up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days membership of a competitive Local Government Pension Scheme (LGPS) travel, lifestyle, health and wellbeing benefits performance-related annual pay progression, in addition to an annual cost-of-living pay increase training and encouragement to expand your knowledge a variety of career development opportunities across our organisation diverse and active staff networks flexible working options, with the right to request flexible working from your first day Plus lots more! If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk) .