Description The Service & Team: Are you looking for a rewarding role where you can make a real difference in your community? Do you thrive in a dynamic outdoor environment and enjoy engaging with people? If so, we want to hear from you! As a Civil Parking Enforcement Officer, you'll play a vital role in ensuring safe and accessible streets, helping to keep Cornwall moving. You'll be part of a dedicated team, working across scenic locations, from bustling town centres to picturesque coastal spots. This is more than just a job—it's an opportunity to contribute to local communities, develop your skills, and be part of a supportive and professional team. If you're proactive, customer-focused, and ready for a new challenge, apply today and become a valued member of our enforcement team! The Role: As a Civil Parking Enforcement Officer, you will be responsible for patrolling car parks and streets in Cornwall, issuing Penalty Charge Notices to vehicles in breach of parking regulations. You will also support various community initiatives, including school patrols, stray dog services, and investigations of abandoned vehicles. This is a physically active role and a good level of physical fitness is needed. We have potential for a full time Cornwall role (preference for the Bodmin & St Austell area) but would also be interested in people Countywide that may prefer part time hours, particularly weekend and evening working. Key Responsibilities: Patrol & Enforcement: Carry out routine patrols, enforcing parking regulations and promoting compliance. Customer Engagement: Provide advice and support to the public, helping motorists understand parking policies. Issuing Notices: Investigate and issue Penalty Charge Notices when necessary, ensuring fair enforcement. Health & Safety Compliance: Use safety equipment correctly and support colleagues in incidents. Team Collaboration: Work closely with fellow officers and supervisors to maintain service consistency. Continuous Improvement: Actively participate in initiatives to enhance service quality and efficiency. Additional duties: Development to undertake machine maintenance, abandoned vehicle inspections and Environmental patrols. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to a basic criminal record disclosure check. The starting salary for this role is £26,597 (with Plusages for Sunday, Bank Holidays etc), rising to £28,565 after training. Working Pattern: Full-time (37 hours per week on a rota basis including weekends) Part-time (flexible hours, evenings, and weekends) We have potential for a full time Cornwall role (preference for the Bodmin & St Austell area) but would also be interested in people Countywide that may prefer part time hours, particularly weekend and evening working. What you’ll need to succeed: Essential Criteria: Relevant work experience. Full UK drivers licence (Or willingness to obtain one) Excellent communication and presentation skills. Ability to work effectively as part of a team. Willingness to complete City and Guilds Level 2 On Street Parking Enforcement within the first 6 months. 5 GCSEs at Grade 5 or above (or equivalent experience). Desirable Criteria: Knowledge and experience of enforcement and parking legislation What you’ll get in return: Permanent positions with 37 hours per week on a rota basis. Accelerated pay through the grade recognising progression. Overtime opportunities. Flexible part-time positions available, including evenings and weekends. Generous annual leave allowances, with additional leave after 5 years of service. Full training program, including City and Guilds Level 2 qualifications in Civil Parking Enforcement. Varied e-learning courses and professional development opportunities. Employee benefits scheme. Body-Worn cameras and Lone Working Devices for safety. Access to CSAS (Community Safety Accreditations Scheme). Career development opportunities within Cornwall Council Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Additional Information: Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role. Role profile Interview information We recommend saving a copy of this to refer to if you are invited to an interview. For more information or an informal chat about the role please E mail: parkingenforcement@cornwall.gov.uk / Phone: 0300 1234 100 Application Process Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process. Please highlight your availability for part-time hours and any specific preferences for evenings and weekends. Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application. Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.