Peer Support Scheme Officer
Location: Egham
Salary: £29,297 per annum pro rata - including London Allowance (starting salary, can be raised for exceptional candidates)
Post type: Full Time
Hours per week: 35
Weeks per year: 52
Closing date: 23:59 GMT on Thursday 05 February 2026
Reference: 0126-033
Right to work: The University cannot issue a Certificate of Sponsorship. Candidates must be eligible to work in the UK.
Full‑time, Fixed‑Term until 31 July 2026
About the role
Royal Holloway, University of London is seeking a motivated and student‑centred Peer Support Scheme Officer to help deliver and develop our University‑wide Peer Support Scheme. This role sits at the heart of our work to support student transition, belonging and success, and forms part of our Access and Participation Plan.
This is an exciting opportunity to play a hands‑on role in building a supportive, inclusive and connected student community, working closely with students, academic departments, professional services and the Students’ Union.
What you will be doing
* Coordinating the operation of the Peer Support Scheme, including communications, matching and record‑keeping
* Supporting academic departments and services to deliver effective peer mentoring programmes
* Recruiting, training and supervising student peer mentors
* Delivering engaging training sessions in person and online
* Promoting the scheme through clear, inclusive and engaging communications
* Monitoring participation and impact, and producing reports and insights
* Working collaboratively with colleagues across the Student Journey Division and the Students’ Union
* Supporting wider Student Engagement & Insights activity, including Welcome Week, RH100 and student surveys
About you
You will bring strong organisational and interpersonal skills, with a genuine enthusiasm for supporting students and enhancing their experience at Royal Holloway.
You will have
* Experience coordinating student‑facing projects, events or schemes in a higher education or similar environment
* Experience supporting or supervising students or volunteers, including recruitment and training
* Excellent communication skills and the ability to build rapport with students and colleagues from diverse backgrounds
* A good understanding of safeguarding and student wellbeing principles
* Strong IT skills, particularly in Microsoft 365 applications
* Experience of peer mentoring schemes, student insight and evaluation, or engagement data systems would be an advantage, but is not essential
Why join us?
Royal Holloway is a University of Social Purpose, committed to advancing equity and inclusion and creating an environment where all students can thrive. You will be joining a collaborative and supportive team that values insight, innovation and kindness, and offers opportunities for professional development and growth.
Further information
This role may involve occasional evening or weekend working to support events and student activity. The post holder may be required to work at any Royal Holloway location.
If you are passionate about student engagement, belonging and peer support, we would love to hear from you.
For queries on the application process the Human Resources Department can be contacted by email at recruitment@rhul.ac.uk.
Please quote the reference: 0126‑033.
Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.
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