User Researcher
6-7 months
London or Leeds/ Remote - Up to 1 day per week on-site
£490 per day - Umbrella only
* Responsible for using a variety of research methodologies to develop customer insights for brand experiences and communications that are highly interactive for web, mobile and other digital applications.
* Techniques may include ethnographic research, generative research, quantitative research, workshops, third-party research, surveys, focus groups, social listening, prototyping, usability and accessibility testing.
* Interprets and analyzes research data, mining it for relevant information; often holds a technical or statistical background, analytical skills, and experience in user research
* Sensitive material to do with cervical screening (sexual assault, medical trauma, LGBTQIA+ experiences)
* Planning, executing and reporting research that will shape services as a standalone user researcher
* Expected to have deep user research experience, including creating safeguarding practices and approaches
* Experience with content testing with a focus on inclusivity and accessibility
* Good communicator, able to manage complex stakeholder landscapes and influence people's decisions
All profiles will be reviewed against the required skills and experience. Due to the high number of applic...