Technical Sales Engineer
A position with a Northampton based company for a Technical Sales Engineer offers a great opportunity to work on demanding engineering projects. The company supplies production solutions to leading UK engineering companies, improving their efficiency and productivity. This takes the form of manufacturing support equipment and process management hard and software. Our role includes taking projects from presales to install, commissioning and training through to technical and service support after the sale. The company enjoys a respected position in the market place for technologically advanced and high precision products.
Job Objectives
The position holder is responsible for the technical sales and support within the UK and Ireland. You will maintain and grow business with existing customers through your support and technical expertise.
Main Duties
· The key role is to support our exciting range of products out in the market place
· Follow up and take ownership of our customer queries by telephone, email, online meetings with media such as MS Teams and customer face to face meetings
· Support high end and technically advanced solutions to manufacturing companies in the UK and Ireland
· You will report directly to and initially job shadow the Technical Director
· You will be self-motivated and conduct your work in a skilled, safe and professional manner
· You will be expected to take ownership of challenges and opportunities to their conclusions
· You will be required to develop your skills and set personal goals to fully understand the product applications and services we offer
· You will focus on customers with inefficient or obsolete systems and equipment with a view to updating and introducing our latest range of products and services
· You will need to offer technical advice in order to provide a solution, often thinking “outside-the-box” to develop customised integration solutions for key customers
· You will be involved with editing and writing software code files in Visual Basic and .NET with communications to SQL databases and 3rd party control systems
· You will develop aftermarket business revenue for spares and service contracts
· You will need to manage customers effectively and develop good working relationships in order to increase business
· There will be extensive travel around the UK and Ireland for customer meetings
Skill Requirement
· To be successful in this position it is essential to have a strong technical background, with a minimum qualification of a recognised Batchelor’s Degree (from a UK University) in either an Engineering or I.T. related subject, or 10+ years of technical support related job experience
· Knowledge and understanding of the manufacturing industry, and some experience working within this sector would be beneficial
· You must be able to demonstrate an aptitude and logic for PC based systems and have advanced experience with Windows based operating systems
· A knowledge of computer coding is necessary and the ability to understand/produce post-processing applications in Visual Basic and .NET. SQL database experience would also be beneficial to your application
· Experience with consulting, planning and implementing technical software integrations or solutions for outside companies would be an advantage
· Good written and verbal communication skills at all levels will enable the successful candidate to deliver presentations both online and face to face
· Excellent knowledge and experience with Microsoft Office applications, such as Word, Excel, PowerPoint, Outlook and online meeting media such as MS Teams
· Some mechanical service experience would be beneficial to your application, such as service/repair work to machinery or other physical equipment.
· You will ideally be located within a 20 mile radius of our Northampton facility
· Our growing business needs energy, enthusiasm, drive and the ability to learn fast to meet our company goals
· An ability to take ownership of tasks and problems to a conclusion is needed
· Self-motivation and the ability to work alone out in the field as well as part of an office based team
· Smart appearance with a confident business-like manner
· An excellent command of the English language is essential
· Hold a full UK driving licence of at least 5 years
Additional
· Supported by our team of experienced sales, technical and admin staff, full product and service training will be provided
· Ability to be flexible in day-to-day role to meet the needs of the company
· As part of this role, you will gain exposure working with some of the world’s largest manufacturing companies in sectors such as Aerospace, Military/Defence, Automotive, Energy/Oil/Gas and Medical/Scientific, and be at the forefront of technical innovation within the production automation arena
Remuneration
· Starting basic salary will depend on qualifications and experience from £40k + Commission + Bonus
· A suitable company car will be provided.
· Business expenses via company credit card
· Annual profit share bonus
· Company pension
· Corporate clothing
· 25 days annual holiday
· PSE
· Mobile phone
· Laptop PC
· Office based work station