Since 1953, Doorfit Group has delivered complete door solutions to an evolving, diverse customer base, earning a respected place within the UK door industry. Built on strong family values and a commitment to quality, the Group has grown into a multi-division business offering specialist expertise across a wide range of door and hardware solutions.
Job Description
In this full-time, permanent role, you will effectively bridge the gap between our internal departments, external installation teams, and clients. The Sales & Contracts Administrator will serve as the central hub of communication and documentation.
Key Responsibilities
* Act as a key point of contact for customer queries relating to quotations, orders, deliveries, and installations.
* Provide regular updates to customers and internal departments on order status.
* Process customer quotes/ orders and supplier purchase orders accurately within required timelines.
* Coordinate with suppliers and internal teams to confirm delivery schedules and lead times.
* Liaise with clients, internal teams, and installation team to arrange product installation/repair.
* Support the preparation of job files, documentation for site delivery, and installation.
* Ensure all paperwork complies with company and industry standards.
* Maintain organised records and filing systems.
* Support the wider team with ad hoc administrative and operational tasks as required.
* Contribute to process improvement initiatives within the department.
Skills & Experience Required
* Authorised to work in United Kingdom
* Excellent communication and customer service skills.
* Strong attention to detail and accuracy in data entry and documentation.
* Strong organisational and time management skills.
* Ability to work effectively in a fast-paced environment and manage multiple priorities.
* Proficient in Microsoft Office (Excel, Word, Outlook).
* Team-oriented with a proactive and problem-solving approach.
* Proven experience in a similar Sales Administrator or Contracts Administrator role would be advantageous but not essential.
In the first instance, please provide your current CV outlining your relevant experience, including details of your current and any previous roles - davidc@doorfit.co.uk
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