Production Office Coordinator – 18-Month Fixed-Term Contract (Maternity Cover)
Location: Newcastle-under-Lyme
Hours: Monday to Friday, 8:30 AM – 5:00 PM
Salary : £25,500 per annum
Role:
Our client is looking for an experienced Production Office Coordinator to join their team on a fixed-term, 18-month contract, covering maternity leave. This role is ideal for someone with experience in administration and quotations.
Key Responsibilities:
* Provide administrative and clerical support to the Production Office team
* Manage email correspondence across multiple inboxes
* Process despatch orders and ensure timely and accurate updates to the Production Planner
* Maintain the 52-week planner, ensuring compliance with company schedules
* Ensure all paper and digital records are maintained in compliance with office procedures and the Data Protection Act
* Use Sage for the following tasks:
o Amend operation tasks and book in completed orders
o Process stock transfers
o Generate purchase orders
* Follow company policies and procedures at all times
* Provide excellent customer service, answering phone calls
* Communicate effectively with internal teams, external visitors, and other offices
* Maintain high-quality spreadsheets for tracking and reporting purposes
* Process orders and manage customer deliveries
* Liaise with procurement and logistics teams to ensure timely order placement and delivery
* ensuring quality standards are adhered to
* Provide general clerical duties as needed
Skills and Experience Required:
* Proven administrative experience in an office-based role
* Strong organizational skills with attention to detail
* Proficient in Microsoft Office (Word, Excel, Outlook) and Sage
* Excellent communication skills, both telephone and interpersonal
* Ability to work independently within a multi-functional department
* Ability to foster good working relationships with clients, colleagues, and external partners
* Strong customer service focus, both internal and external
* Ability to work under pressure and meet deadlines
* Comfortable managing difficult calls and customer inquiries
* Flexibility with working hours when needed
* Well-spoken, confident, and professional in manner
Interested? Call Maria on 01782 712230 or email MariaP@kpir.co.uk for more information.
INDCOM