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Transport area co-ordinator

Flint
Posted: 20h ago
Offer description

1 Month Contract With A local Authority Purpose of the Role Reporting to the Integrated Transport Unit (ITU) Manager, the Transport Area Co-ordinator – Technical is responsible for coordinating and supporting the delivery of safe, efficient, and compliant transport services across Flintshire. The role focuses on transport assessments, eligibility decisions, and operational support, ensuring high-quality, customer-focused service delivery. Key Responsibilities Interpret and apply home-to-school transport eligibility criteria in line with council policies and statutory guidance. Carry out transport assessments using the Council’s transport planning system. Accurately record and update assessment data in spreadsheets and internal systems for processing by administrative teams. Ensure all assessments are consistent, evidence-based, and compliant with regulations. Coordinate transport arrangements across a designated geographical area within Flintshire. Support the delivery of: Home-to-school transport (including SEN/additional learning needs) Public transport services and infrastructure Community transport Adult social care transport College and children’s services transport Act as a central point of contact for parents, customers, schools, and service providers. Provide professional advice and support to council staff and elected members on transport-related matters. Respond to queries, concerns, and service requests in a timely and professional manner. Assist in the management and monitoring of transport contracts, ensuring value for money and service quality. Support the delivery of transport-related projects, programmes, and infrastructure initiatives. Monitor service performance and contribute to continuous improvement. Deliver a proactive, customer-focused service with a strong emphasis on quality and efficiency. Ensure compliance with all relevant legislation, policies, and health & safety requirements. Provide support to the ITU Manager and wider team as required. Requirements Experience in transport planning, logistics, or local government transport services (desirable). Strong analytical skills with the ability to interpret policies and apply eligibility criteria. Experience using databases, transport systems, and spreadsheets (e.g., Excel). Excellent organisational and coordination skills. Strong communication and customer service skills. Ability to manage multiple tasks and work accurately under pressure. Additional Information 37 Hours Per Week Bi-Weekly Payments

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