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One Stop - Customer Service Assistant, Hockley
Client:
One Stop
Location:
Hockley, United Kingdom
Job Category:
Other
EU work permit required: Yes
Job Reference:
5150e594b05d
Job Views:
7
Posted:
19.08.2025
Expiry Date:
03.10.2025
Job Description:
One Stop • Hockley • Apply by 10-May-2025
About the role
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. In this role, you will work in a fast-paced retail environment, providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance.
You will play an important role in daily store operations, always aiming to improve service through on-the-job coaching and feedback, ensuring a safe environment for staff and customers.
You will be Responsible For
* Serving customers with passion and pride, delivering natural service.
* Encouraging customer feedback through surveys.
* Working across various store areas including tills, replenishment, online services, and stock routines.
* Practicing safety protocols based on training.
* Participating in community and charity events to foster an inclusive atmosphere.
* Understanding store performance and contributing to profit goals.
* Living company values, making everyone feel welcome, and following policies.
* Clocking in and out accurately.
* Following security procedures and wearing safety equipment.
* Serving age-restricted products responsibly.
* Responding promptly to assistance calls and managing self-service checkouts.
* Maintaining cleanliness and organization within the store.
* Potentially managing shifts in the absence of managers.
* Following all training to ensure safety and legal compliance.
* If applicable, managing Post Office operations, including background checks.
Flexible Working
We support flexible working arrangements to accommodate different life circumstances. Discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and the planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other with respect
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, offering a wide range of products and services including Post Office, vending, and financial services. We are a subsidiary of Tesco, with stores supported by three distribution centers.
Please Note
Applicants must be above the school leaver’s age. Benefits include discounts, insurance, pension schemes, and flexible working options.
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