Overview
Implementation Coordinator role at Refresco (posted via TieTalent). This position involves launching new products, packaging formats, and manufacturing processes across the UK and beyond, in collaboration with the Site Implementation Manager, Packaging Technologist, and cross-functional teams.
Location: Bridgwater, Somerset area. Working pattern: Days, Monday to Friday, 38 hours per week.
What’s in it for you
* 4% Annual bonus
* 4% Employer pension contribution
* Life assurance
* 28 days holiday plus bank holidays
* Purchase extra holiday scheme
* Online doctors appointments for you and your family
* Access to employee benefits platform Cheers with flexible benefits (healthcare, dental, car scheme, activities, financial services, will writing, etc.)
The Role
* Support seamless product launches; assist in executing product and packaging trials, ensuring all manufacturing introductions meet strict food safety, legal, and customer standards.
* Coordinate across the value chain; work with Technical, Production, NPD, Planning, and external partners (labs, auditors, cold stores) to keep trials, documentation, and timelines on track.
* Drive accuracy and readiness; help ensure SOPs, risk assessments, and technical records are complete and audit-ready before launch.
* Enable packaging and process changes; assist with validation of new packaging formats and equipment, incorporating learnings into process improvements.
* Lead on-site trial support; follow trial plans and gather key insights to inform continuous improvement initiatives.
* Champion quality and compliance; collaborate on HACCP reviews, packaging NCRs, and supplier visits to ensure robust systems for every launch.
* Be a key communicator; host and support implementation meetings with cross-functional teams to align on goals and resolve post-launch issues quickly and effectively.
About You
You thrive in a structured, fast-paced environment and enjoy getting things right the first time. You bring both technical understanding and strong people skills to ensure the implementation process is smooth, accurate, and collaborative.
* Essential: A degree in a science-based discipline (e.g., Food Technology) or 2+ years’ experience in a technical or quality role within the food or FMCG industry
* Demonstrated success supporting new product or packaging introductions in a manufacturing setting
* Strong communication and coordination abilities across multiple functions
* Familiarity with quality systems, trial documentation, and food safety principles (HACCP involvement a plus)
* A keen eye for detail and a proactive, hands-on problem-solving approach
* Comfortable navigating both factory floor and office systems, including MS Office
Key Performance Measures
* Successful, on-time, in-full product and packaging launches
* Trial completion rate with validated learnings and next steps
* Documentation completeness prior to launch (SOPs, risk assessments, etc.)
* Timely resolution of post-launch issues
* Positive internal stakeholder feedback on coordination and execution
About Refresco
Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers, with production in Europe, North America, and Australia. It offers a wide range of product and packaging combinations and is committed to quality, food safety, sustainability, and environmental responsibility.
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