Technical Sales Engineer Support Associate - £26,000
Location:
Primarily based in the Tunbridge Wells area with periodic travel to client locations as required.
Team:
Commercial Sales Operations
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Role Overview:
We’re seeking an enthusiastic and detail-oriented individual to join a high-performing sales support team in a hands-on, hybrid technical-commercial role. This position is ideal for someone early in their career looking to develop expertise in both client engagement and technical sales processes. You’ll be a key contributor in enabling the sales team to deliver tailored solutions, build strong client rapport, and pursue growth opportunities within various projects.
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Key Responsibilities:
Client Engagement & Relationship Building
- Serve as a trusted point of contact for both prospective and current clients, helping to foster long-term partnerships.
- Maintain a proactive communication style that encourages confidence and strengthens business connections.
- Support the wider team in promoting technical products and services during project planning or early-stage specification phases.
Proposal & Tender Assistance
- Work closely with the sales team to produce competitive, well-researched quotations based on client requirements and market dynamics.
- Collaborate on bid submissions to ensure all deadlines and criteria are met.
- Track submitted proposals and actively follow up to increase conversion rates.
Sales Development & Opportunity Tracking
- Help generate new leads by re-engaging existing clients and uncovering new project potential.
- Participate in occasional site visits to better understand customer needs and project environments.
- Log and prioritise opportunities based on expected impact and alignment with strategic goals.
Commercial & Product Understanding
- Align proposals with the client’s key motivations and project drivers.
- Develop working knowledge of pricing strategies and margin considerations.
- Liaise with internal delivery teams to ensure a smooth handover for confirmed projects.
Administrative & Internal Coordination
- Keep sales records, CRM entries, and customer information accurate and up to date.
- Support internal workflows by following documented procedures and approval chains.
- Manage time effectively to support a dynamic and sometimes fast-paced sales environment.
Requirements:
Electrical, Mechanical, HVAC OR BMS Knowledge
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