Overview
Join to apply for the Receptionist role at Grosvenor Casino.
Be part of Grosvenor Casinos, where we offer a place to belong. Our casinos are vibrant, welcoming spaces in communities across the UK, focused on providing a memorable guest experience.
Job Description
As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.
Your passion for people and excellent social skills will help you not only welcome our guests but also entertain them, ensuring their visit starts on a high note. You’ll focus on making each interaction enjoyable and meaningful, ensuring guests feel valued and well taken care of.
Qualifications
To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service, as well as experience of working successfully in a hospitality role.
Additional Information
Be Part of What’s Next: If you're looking for more than just a job and want to be part of a team that values passion, performance and care, we’d love to hear from you. We’re building something special at Grosvenor Casinos and invite you to join us.
We’re for Everyone: Grosvenor Casinos and The Rank Group are committed to a welcoming and inclusive workplace. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Candidates must be 18 years of age or older and have the legal right to work in the UK.
Benefits
* Hourly pay rate of £12.21
* Tips: Receive a share of uncapped tips
* Premium Pay Night Allowance: An additional £1 per hour after midnight
* Paid breaks
* Holiday Entitlement: 28 days of holiday (based on full-time contracts)
* Legal & General Pension Scheme: We contribute 3% to your pension
* Life Insurance: Coverage provided for peace of mind
* Long Service Awards
* Online learning: Access supplementary online courses to enhance your skills
* Uniform: Free team uniform
* Retail Discount Scheme
* Employee Assistance Programme
* Food and Soft Drinks Discounts
Employment details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Customer Service
* Industries: Gambling Facilities and Casinos
#J-18808-Ljbffr