Contract Details
* Contract Type: Permanent (37.5 hours per week)
* Location: Smethwick - Roebuck Lane B66 1BY
* Days of Work: Monday to Friday 09:00 - 17:00
* Hybrid Working: 3 days in the office, 2 days at home (subject to change based on business needs)
DPD is a valuable 500 company and a Disability Confident Employer. We are on a mission to be the UK’s most sustainable delivery company while delivering world‑class service. The role offers competitive salary and benefits from day one.
Job Description
We are looking for an Internal Sales Executive (Direct Sales Executive) responsible for achieving a new‑business revenue target and managing the performance of new customer accounts over an 8‑week period.
Key Responsibilities
* Identify and develop a personal prospect funnel sufficient in size to fund new business targets as outlined in DPD’s strategic plan.
* Monitor new customer performance to ensure compliance with agreed profiles and terms, and implement action plans when variances occur.
* Facilitate handover of new accounts to the relevant Account Owner within the first 8 weeks of trade.
* Support marketing campaigns by calling potential and existing customers and taking necessary follow‑up action.
* Achieve productivity targets as agreed.
* Update and maintain all internal systems.
Measures of Performance
* New Business Revenue and Service Mix against target
* Systems compliance
* Prospect funnel opportunities and committed reports
* Achievement of daily KPI’s
Qualifications & Attributes
Professional experience in direct sales or a similar environment, demonstrating a tenacious attitude and drive in a fast‑paced sales environment.
Outstanding communication, persuading and influencing skills with a customer‑focused approach.
* High levels of integrity and empathy
* Ability to manage own time effectively to meet targets and deadlines
* Adaptability to suit internal and external customer needs
* Expertise in objection handling
* Ability to work under pressure with a positive, enthusiastic, and resilient approach
* A great team player reflecting DPD DNA values: Passion, Respect, Honesty, Flexibility, Caring, Accountability
Benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 × salary on joining the pension scheme
* Health Kiosks visiting every location
* Vitality at Work
* Free on‑site parking
* Discounted shopping from 100’s of retailers, including up to 5 % off supermarket shopping
* Milestone days off to celebrate with family and friends
* Free eye tests and support with the cost of glasses for screen‑based work
DPD offers opportunities for career growth, promotion from within, and a supportive environment that values and develops talent.
If you share our aims and values and can help us deliver our customers’ promises, this is the right role for you. Apply today.
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