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Client services specialist

Sunbury-on-Thames
Johnson Controls
Client service specialist
Posted: 16h ago
Offer description

Join Our Team as a Fire Detection Field Service Specialist Field based role on Land, Offshore & Overseas
We have an exciting opportunity for a Fire Detection Field Service Specialist to join our dynamic Marine Service team. Youll be responsible for servicing and commissioning fire detection systems on naval vessels, commercial marine projects, including offshore and overseas assignments.
Competitive salary and company car
~ Hybrid working - WFH
~ On-site/offshore allowances and overtime payments
~25 days paid holiday plus bank holidays and sick pay
~ Onsite daily allowance
~ All travel and mobilisation costs covered and work from home when not on site
~ 7% matched pension, free life assurance, employee assistance programme, referral scheme, discounts on high street brands and Johnson Controls products, cycle-to-work scheme
~ Service & Maintenance
Perform planned and reactive servicing of marine fire detection and alarm systems (smoke, heat, multi-sensors, aspirating detectors, water mist)
Complete detailed service reports and log all site work
Commissioning
Lead or support commissioning of new and upgraded systems on vessels and offshore installations
Carry out programming, integration, and functional testing
Collaborate with electrical, automation, and shipbuilding teams
Install, configure, and troubleshoot fire alarm graphics interfaces (annunciators, HMI systems)
Liaise with software providers and customer IT teams
Customer Support
Represent the company professionally on board and in project meetings
Proven Electrical Engineering experience
Degree or qualification in Electrical/Electronic or Control & Instrumentation Engineering
Minimum 3 years experience servicing and commissioning fire detection systems (BS 5839)
Familiarity with major brands (Autronica, Tyco, Siemens, Consilium, Kidde, etc.)
Full UK driving licence
Willingness to work ad-hoc and offshore and overseas
Marine/offshore field experience
Knowledge of Ethernet/IP networks and serial interfaces
Offshore safety training (BOSIET, HUET, STCW) training provided if not held
PLC integration experience
SC security clearance (background check required)
Youll work on cutting-edge marine projects and grow your career within a global organisation. Apply today and help us shape a safer future both on land & at sea.
This policy applies to all offshore installations operating under accepted Safety Cases as defined in the Offshore Installations (Offshore Safety Directive) (Safety Case etc.)

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