IT Systems Administrator Bolton (on site) £30,000 About The Role Love Business are looking for a talented IT Systems Administrator to help us continue building a secure, modern, and cloud-first technology environment. If you’re passionate about Microsoft Cloud technologies, modern endpoint management, and delivering brilliant user experiences, this is a fantastic opportunity to develop your career in a fast-paced, award-winning organisation. Working closely with the CTO and wider IT team, you’ll support our internal teams and remote users across the UK, ensuring our systems are secure, reliable, and optimised for productivity. What You Can Expect to Be Doing Modern Identity & Access Management Manage and optimise Microsoft Entra ID (Azure AD), including Conditional Access and identity protection. Support automated onboarding and offboarding using cloud-native lifecycle workflows. Device & Endpoint Management Configure and maintain Windows 11 devices using Microsoft Intune. Manage compliance policies, device configurations, Autopilot deployments, and update rings. Security & Threat Protection Administer the Microsoft Defender XDR suite (Endpoint, Identity, Office 365, Cloud Apps). Monitor alerts and contribute to continuous security improvements using Zero Trust principles. Experience with Cloudflare would be advantageous, but not essential. Microsoft 365 & Collaboration Tools Support and administer Microsoft 365, including Teams, SharePoint, Exchange Online, OneDrive. Assist with RingCentral telephony Support & Service Excellence Provide friendly, effective 1st and 2nd line technical support for users onsite and remotely. Deliver guidance and documentation to help users make the most of our modern workplace tools. Automation & Continuous Improvement Use PowerShell to automate routine tasks and drive operational efficiency. Evaluate new cloud features and help shape the future of our IT environment. A Bit About You Strong hands-on experience with Microsoft 365, Intune, Entra ID, Defender, and Windows 11 Good understanding of Zero Trust, MFA, Conditional Access, and cloud-first architectures Experience with PowerShell and task automation Strong troubleshooting skills and a proactive, positive attitude Excellent communication and customer-focused mindset Keen interest in emerging Microsoft Cloud technologies and modern IT practices Bonus points for: Experience with Azure fundamentals Knowledge of cloud-native networking Familiarity with M365 backup solutions Why Join Love? Our Teammates are the heart and soul of our business, and every single person has an important part to play in driving our success. We firmly believe that happy Teammates result in happy customers, so we like to have a little fun along the way. You’ll be part of a vibrant, supportive culture where technology is valued as a true driver of innovation, and where people are encouraged to bring ideas, creativity, and energy to everything they do. You’ll have opportunities to grow your skills and take ownership of modern, cloud-native solutions, working hands-on with the latest Microsoft technologies while helping to shape our cloud-first roadmap. As an award-winning business, we’re proud to invest in our people and support their long-term development. Take a Peek at Some of Our Benefits! Healthcare package, including an Employee Assistance Programme 25 days holiday, increasing to 28 days, plus bank holidays Sociable and flexible working hours Exciting social events including themed celebrations and parties, charity functions and conferences Regular incentives and rewards A secure future through our Pension plan Enhanced Maternity and Paternity package Refer a Friend Scheme rewarding up to £300! On site gym Onsite café Free parking Cycle to work Scheme * Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you. If you haven’t received a phone call or an invitation to interview after two to three weeks, unfortunately you haven’t been successful on this occasion.