We are working on behalf of a highly respected and well-established organisation in South Cambridge who are looking to recruit a Customer Service Advisor to join their friendly and professional team. This is a fantastic opportunity for someone who enjoys delivering outstanding customer service and thrives in a fast-paced, office-based environment. Key responsibilities will include: * Answering incoming telephone calls and responding to email enquiries * Managing queries via an internal ticketing system * Accurately recording client data on internal systems * Supporting clients with service bookings and appointments * Proactively assisting clients with purchasing decisions * Supporting the wider team with administrative duties To be successful in this role, you will ideally have: * The want to work within an office-based role * A confident and professional telephone manner * Good written and verbal communication skills * Attention to detail * IT skills * A positive, proactive and team-focused approach If this role looks of interest, please contact Liam ASAP! We endeavour to reply to every candidate, every time — but if you haven’t heard from us within 10 days, please assume your application has been unsuccessful on this occasion