About The Company EE is a leading telecommunications provider committed to delivering innovative mobile and broadband solutions that connect people and enhance their everyday lives. Recognized for its customer-centric approach, EE continually strives to offer cutting-edge technology, exceptional service, and comprehensive support to its diverse customer base. With a strong presence across the UK, EE is dedicated to fostering a dynamic and inclusive workplace where employees can thrive, develop their skills, and contribute to the company's ongoing success. About The Role The Sales Advisor role at EE offers an exciting opportunity for individuals passionate about delivering outstanding customer service and achieving tangible results. Based at the Doncaster Contact Centre, you will be the frontline representative, engaging with customers over the phone to understand their needs and recommend suitable EE products and services. This position is ideal for motivated, energetic individuals who enjoy building relationships and thrive in a fast-paced environment. Your primary responsibility will be to provide expert guidance on mobile devices, smart home solutions, insurance options, and other EE offerings, ensuring each customer receives personalized and effective solutions. The role emphasizes teamwork, resilience, and a proactive approach to sales, with recognition and rewards aligned with your achievements. You will receive comprehensive training and ongoing support to help you succeed and grow within the company. Qualifications Previous experience in sales, customer service, or a related role preferred Excellent communication and interpersonal skills Strong problem-solving abilities and adaptability Ability to work effectively within a team Motivated and target-driven mindset Basic IT literacy and familiarity with digital tools Resilience and a positive attitude towards challenges Responsibilities Engage with customers over the phone to understand their needs and preferences Promote and sell EE products and services, including mobile plans, devices, smart home solutions, and insurance Build and maintain strong customer relationships through effective communication Achieve individual sales targets and contribute to team goals Provide accurate product information and resolve customer queries promptly Maintain detailed records of customer interactions and transactions Participate in training sessions to stay updated on new products and sales techniques Collaborate with team members to share best practices and support collective success Adhere to company policies and compliance standards in all customer interactions Benefits Competitive starting salary of 25,087, with an increase to 25,684 after 8 months Uncapped monthly commission scheme providing earning potential Access to a private GP 24/7 for employees and their immediate families Market-leading paid carers leave of up to 2 weeks Equalized family leave including maternity, paternity, and adoption leave—18 weeks full pay and 8 weeks half pay in the first year Discounts on EE & BT products such as mobile plans and broadband services Ongoing career development and training opportunities Season ticket travel loan to support commuting costs Paid volunteering days to contribute to the community Optional private healthcare and dental coverage for employees and their families Equal Opportunity EE is an equal opportunity employer committed to fostering an inclusive environment where all employees and applicants are treated with fairness and respect. We celebrate diversity and are dedicated to providing equal employment opportunities regardless of race, gender, age, disability, sexual orientation, religion, or any other protected characteristic.