Personal Travel Expert - Chichester
We Live and Love Travel.... Do you?
It’s not just our holidays that are award-winning. Our workplaces are too! Come and join Travel Weekly's Employer of the Year for 2024!
We are seeking an experienced Travel Consultant to join our store in Chichester. Full-time hours or a 4-day week can be considered.
Working in one of our beautiful stores offers a unique travel career experience—focused on how we treat our team and serve our customers. We call it the Kuoni Difference.
Join our team of enthusiastic, inspiring, and knowledgeable professionals and share your passion for travel. You will sell luxury holidays, add the Kuoni touch, and enjoy educational trips around the world.
We value personal growth, offering ongoing training, career progression, and a fun, inclusive work environment.
As a Personal Travel Expert, your personality, customer service skills, and destination knowledge will keep customers coming back. You will create and sell worldwide holidays, managing the customer journey from enquiry to post-travel follow-up.
What we are looking for:
* Passion and enthusiasm for travel, with experience of long-haul destinations
* Self-motivated and dedicated to building a loyal customer base
* Proven sales experience
* Knowledge of the travel industry and experience in designing tailor-made holidays
* Effective time management skills
* Adaptability in a dynamic, omni-channel environment
* Experience with booking systems or quick learner
* Retail hours experience; store open 7 days a week, with shifts including evenings and weekends. Typically, one full weekend off per month, plus an additional weekend day. Store hours: Monday to Saturday 9am - 5:30pm, closed on Sunday.
A typical day:
Engage customers with travel conversations over drinks or tea, inspire them with holiday designs, and ensure a seamless booking experience. Act as a customer’s concierge, providing exceptional service before, during, and after their trip. Work towards sales targets and build relationships with brands and suppliers.
Benefits include:
* Comprehensive training and career development
* Opportunities to grow your own VIP customer base
* Participation in events and social media responsibilities
* Promotion opportunities within the company
* Annual overseas trips for top performers
* Travel incentives, discounts, and rewards
* Wellbeing initiatives and community involvement
Job security:
Supported by DERTOUR UK and REWE, ensuring stability and growth opportunities.
Follow us on Instagram: @workatkuoniuk for more insights.
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