Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country. Across the Black Country we provide: Adult and older adult mental health services Specialist learning disability services Mental health services for children and young people Community healthcare services for children, young people and families in Dudley Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving. We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance. We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’. Job overview Bank Health Care Support Worker – Band 3 We have an opportunity for Band 3 Bank Health Care Support Workers to join our Team to assist and support our nursing provision. Successful candidates will work across our Service Areas (Sandwell, Dudley & Walsall and Wolverhampton). Applicants should have previous experience as a Healthcare Support worker, have excellent communication skills and will need to be able to work on your own and also as part of a team. You will also need to be flexible as you may be working across a number of wards or areas. Advert To assist in basic care and assessment of the patient as support to, and under the supervision of, a registered nurse/senior support staff. To follow individualised care and therapeutic programmes for patients under the instruction of the nursing staff/senior support staff. To provide support to patients with their personal care. To be informed and aware of the patients clinical condition and individual circumstances to ensure the care and comfort of clients. To promote communications and act as an advocate for patients who have experienced difficulty in communicating. To contribute to the patients plan of treatment by communicating any observations of patients behaviours to the Care co-ordinator or nurse-incharge during periods of duty. To work with all members of the multi-disciplinary team to promote quality care. Work in collaboration with the patient, involving them at all times with their care. Working for our organisation Are you passionate about delivering positive change to the people of the Black Country? Do you want to work with a talented workforce to meet new challenges and improve care for our local communities? Then our Trust is the place for you. We employ over 3,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds. We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare. Detailed job description and main responsibilities To support the qualified staff in the admission and discharge procedure. To ensure the relevant policies in respect of patients property and valuables are maintained. To support staff in promoting recreation/leisure amongst patients. To contribute to the promotion of patients education and well-being. To monitor and encourage and record patients in their consumption of food and drink. Accompany appropriate patients of site as and when required. To assist in the maintenance of a safe environment. To participate in the observation of patients at risk. To promote and maintain beneficial relationships between relatives/patients and carers in liaison with other appropriate agencies. To participate in all projects and research schemes to improve the quality of the patient’s life. To be aware of and comply with Health & Safety, Fire Regulations and all other policies laid down by Black Country Partnership NHS Foundation Trust. To attend mandatory courses/lectures/in-house training, as required. To develop skills and knowledge in the area of mental health care by undertaking mandatory NVQ Level II training. Infection prevention & control is everybody’s responsibility, it is a requirement for all Trust staff to comply with all trust infection control policies and procedures. To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service. To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality HCSW service. Please Note that Internal at Risk Employees will be given preference for this position We reserve the right to bring the closing date forward for this vacancy at any time should we receive an overwhelming response of applications. We therefore encourage applicants to apply early if you wish to be considered for this post. If you do not hear from the Recruitment team within the advertised closing date please assume that you have been unsuccessful at the shortlisting stage. Please ensure that you check your emails on a regular basis for any recruitment updates regarding this vacancy. If you are not successful at the shortlisting stage and would like feedback, please contact the Recruitment Team directly for feedback. The salary range quoted is as per NHS Agenda for Change pay structures where applicable. This is based on the number of years’ working directly within the NHS at the advertised pay band. Experience gained with other NHS Trusts will apply, but candidates without prior experience working direct for the NHS would normally be appointed at the lowest point unless they can demonstrate the equivalent experience and then be eligible for incremental increases in future years. Medical and Very Senior Manager roles are exempt from agenda for change and subject to alternative remuneration structures. Successful applicants for clinical posts up to and including Band 4 are expected to hold the national Care Certificate qualification and will be supported to attain this once in post. The Trust is committed to equal opportunities, providing opportunities for flexible working and is a non-smoking organisation. As a Trust we are passionate about Anti-Racism, Disability Inclusion, and LGBTQ Equality, and are committed to diversifying our staff team in all areas and at all levels of seniority to better reflect the diverse communities we serve. Therefore, we particularly welcome and encourage applications from people who belong to a minority or marginalised community, including from Black and Asian, Disabled (including hidden disabilities such as Neurodiversity, Mental Health, etc), or Lesbian, Gay, Bi, Trans or Queer (LGBTQ) people. Furthermore, Disabled applicants have the option of requesting that their application is considered under our Guaranteed Interview Scheme (GIS). Please indicate your intention to apply under the GIS in the relevant section of your application. Regardless of whether you participate in the scheme or have shared a disability, you will be provided the opportunity to request reasonable adjustments to the interview process at each stage of the recruitment process. Due to the nature of the work some posts may be subject to a Standard Enhanced Disclosure and Barring Service (DBS) check, through the Disclosure and Barring Service as stipulated under part V of the Police Act 1997. Having a criminal record will not necessarily bar you from working with us; this will depend on the nature of the position and the circumstances of your offences.