LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.**Our People:**People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.## ## **About the Role**As Senior Delivery Manager, you’ll play a pivotal leadership role within the Risk Screening department, reporting directly to the Director of Engineering. You’ll lead a multidisciplinary team of Delivery Managers, Delivery Leads, and Business Analysts—building a high‐performing function that consistently delivers value and drives clarity across Product and Engineering.This role owns the workforce and funding strategy for the department, ensuring teams have the right capabilities, structure, and environment to deliver our roadmap sustainably and with a long‐term view of platform health.You’ll also work closely with KTLO, SRE, Product Management, and Engineering teams to ensure operational considerations—like maintenance, resilience, and supportability—are built into planning from the start. **Key Responsibilities**### **Leadership & Line Management*** Lead, coach, and support Delivery Managers, Delivery Leads, and Business Analysts to ensure strong performance, clear progression pathways, and a collaborative, accountable culture.* Define and maintain the standards, frameworks, and procedures for delivery and business analysis across the department.* Create an environment of psychological safety, continuous learning, and high‐quality delivery.### ### **Delivery Oversight & Governance*** Own delivery governance for major initiatives across Risk Screening, working with the delivery team to ensure appropriate governance over the whole portfolio.* Ensure there is proactive planning, execution oversight, dependency management, and risk mitigation across all the department's agile teams.* Ensure teams align with internal controls, regulatory expectations, data‐handling standards, and audit frameworks.* Provide clear, structured reporting to senior leadership and governance bodies.### **Funding, Budget & Workforce Strategy*** Own department‐level funding, including budgeting, cost management, and forecasting across multiple teams and workstreams.* Develop a long‐term workforce plan and quarterly capacity plans aligned to the delivery roadmap and organisational strategy; balancing permanent, contractor, and vendor resourcing.* Work closely with Finance, HR, Product, and Programme Management to align investment decisions with organisational priorities.### **Portfolio Planning & Roadmap Execution*** Partner with Product, Engineering and Architecture to translate strategic objectives into actionable, realistic delivery plans.* Drive roadmap predictability through strong prioritisation, sequencing, and capacity alignment.* Remove systemic blockers, resolve cross‐team conflicts, and improve delivery flow.* Ensure delivery teams have the clarity, space, and structure they need for success.### **Team Performance & Continuous Improvement*** Use delivery metrics, service insights, and team feedback to drive meaningful improvements in flow, predictability, and quality.* Ensure consistent use of agile practices across teams while tailoring approaches to context and maturity.* Lead retrospectives and capability‐level improvement initiatives that strengthen ways of working.### **Business Analysis Capability*** Lead and develop the Business Analysis function, ensuring Business Analysts are equipped with the right tools, techniques, and domain expertise to excel.* Work closely with Product Management to shape discovery practices, refine problem definition, and ensure a shared understanding of customer and regulatory needs.* Strengthen the role of Business Analysts in backlog refinement, prioritisation, and cross‐team dependency management—enabling them to act as key partners to both Product and Engineering in turning strategic intent into actionable, high‐quality work.### **Operational Service, Maintenance & Platform Stability*** Work closely with Engineering and Support teams to ensure operational considerations are factored into delivery planning.* Ensure engineering teams proactively account for maintenance, technical debt, resilience improvements, and supportability in their work.* Align roadmap priorities with operational needs, ensuring the right balance between new delivery and platform stability.* Support transparency on service health, incident lessons, and operational priorities, integrating them into future planning.## **Skills & Experience**### **Essential*** Experience managing Delivery Managers, Delivery Leads, and/or Business Analysts.* Demonstrated success leading delivery across complex, multi‐team technology environments.* Strong understanding of agile delivery and scaled delivery models.* Experience managing budgets, funding models, and/or workforce strategy.* Exposure to operational or service‐related functions and ability to integrate operational thinking into delivery.* Excellent leadership, communication, and stakeholder‐management skills.* Experience driving organisational change or capability transformation### **Desirable*** Familiarity with financial crime screening, data intelligence platforms, or similar high‐availability systems.* Experience leading globally distributed delivery functions.* Experience in regulated environments (e.g., KYC, AML, financial crime).* Certifications in agile delivery, programme management, or IT service management (e.g., Scrum, SAFe, PMP, ITIL).**Career Stage:**Manager**London Stock Exchange Group (LSEG) Information:**Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial
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