Job Summary
This is a key role in this large general practice and requires absolute confidentiality, excellent telephone manner and attention to detail as well as excellent secretarial skills. The post-holder is part of the administrative team who all work together to ensure that the service to our patients is of the highest standard. This role will be based mainly at our Royston Health Centre site but may be required to work across sites from time to time.
To include a Thursday and Friday but the hours can be worked over 4 days.
Key Responsibilities
* Provide a comprehensive secretarial service to the GPs and practice team.
* Organise and manage the workload to provide that service.
* Work with other staff in the practice to ensure a comprehensive service to the doctors and other staff in handling messages and administrative functions.
* Make appointments for patients via our ERS system.
* Deal with enquiries from hospitals and patients on all matters relating to their care.
* Audio and copy typing of doctors’ referral letters, reports and other correspondence.
* Copy typing for other practice staff.
* Other duties as from time to time delegated by the Secretarial Manager.
Essential Requirements
* Computer/keyboard skills
* Accuracy/attention to detail
* Excellent communication skills
* Ability to work as a team member
* Good time keeping
* Reliability
* Confidential
* Honest and trustworthy
Desirable Qualifications
* Previous GP surgery experience
* Knowledge of SystmOne
* Knowledge of medical terminology
* Good general education
Job Details
* Job Type: Part-time (20 hours per week)
* Contract: Permanent
* Working pattern: Part-time
* Location: Royston Health Centre, Melbourn Street, Royston, Hertfordshire SG8 7BS
* Date Posted: 24 November 2025
* Reference Number: A0089-25-0011
About the Employer
Granta Medical Practices has been formed with the merger of five of the largest Practices in South Cambridgeshire: Sawston Medical Practice and Linton Health Centre, Barley Medical Practices, Shelford Medical Practices and Royston Health Centre. We provide medical services to 59,000 patients with a dedicated and enthusiastic team of clinicians and support staff over 6 sites.
Address: Royston Health Centre, Melbourn Street, Royston, Hertfordshire SG8 7BS
Website: https://www.grantamedicalpractices.co.uk
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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