Uppingham School
Rutland
£32,000 per year
Salary:
£32,000 per annum
Job type:
Full Time, Permanent
Apply by:
13 October 2025
Job overview
The role
This is an exciting opportunity for an experienced administrator with excellent customer service skills to join our ambitious Admissions Department at Uppingham School.
Each year, Uppingham welcomes around 230 new pupils, both from the UK and overseas, as boarders and day pupils. At the heart of this successful recruitment is a professional, approachable and welcoming team, committed to providing an excellent experience for families. As a Family Engagement Officer, you will guide and support these families from the moment they accept a place through to their child's arrival at the School.
You will act as the first point of contact for families once an offer is accepted, managing a timeline of key touchpoints from acceptance to arrival. You will maintain regular and positive communication, ensuring they are fully informed and engaged at every stage.
In addition to this, you will manage administrative processes, support parents with the completion of forms and documentation, and provide clear guidance on the important events and milestones of the pre-arrival period. By proactively liaising with parents, pupils, and colleagues, you will help create a smooth, well-coordinated onboarding experience that builds confidence, strengthens engagement, and fosters a positive relationship with the School.
About you
We are seeking an experienced administrator with a higher-level qualification, or equivalent experience, in customer service and onboarding. You will be able to communicate effectively and diplomatically, while confidently engaging with a wide range of people to deliver an excellent customer service. You will also be proficient in using a variety of software, CRM platforms, and databases, including Microsoft Office, and will be capable of resolving straightforward to moderate parent IT issues, such as login difficulties or missing information due to data entry errors.
Benefits:
When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation:
* 50% Contribution towards premiums for the School's private health scheme
* Discount on School fees
* Discount at a local nursery in Uppingham
* 25% Discount on holiday club fees for children of Uppingham staff
* Westfield healthcare
* Westfield Rewards which gives discounts at various retailers, gyms, cinemas, and restaurants
* Contributory pension scheme
* Employee Assistance Programme
* In house Occupational Health Service
* Membership to dual-use Sports Centre (with a £25 annual joining fee)
* Free staff lunches during term-time
* Free annual Flu vaccinations
* Complimentary staff ticket for select School performances
* Cycle to Work scheme
* Recognised as a "Disability Confident" employer
* Recognised as a "Mindful" employer
* Recognised as "Investors in Diversity"
To find out more and to download an application form, please click the apply button.
Closing date: Monday 13 October 2025, 9am.
Interview: Thursday 16 October 2025
.
Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview.
Recruiter contact:
Email us
Call us
About Uppingham School
Uppingham School
Uppingham, Rutland
Leicestershire
LE15 9QE
United Kingdom
Uppingham School is a mixed, Church of England independent secondary school with sixth form and boarding, located in Leicestershire. The secondary school, situated in Uppingham has approximately 791 students on record.
Uppingham School was founded in 1584, originally as a school for boys. In 1975 girls were admitted, and it became fully co-educational as of 2001. The majority of students attending the secondary school are boarders.
Headmaster
Dr Richard J Maloney
Values and vision
Uppingham School wants to provide students with a varied and stimulating curriculum, while nurturing them to become happy, responsible and respectful members of the community. The Leicestershire secondary school focuses on developing individual talents and nurtures students to achieve to the highest of their ability to reach their full potential. Extra-curricular activities are encouraged for pupils to gain experience outside of the classroom across sport, theatre and the arts. The school's main vision is for all students to feel a sense of belonging.
Independent School Inspectorate
"Pupils demonstrate positive attitudes towards work and study. They have good literacy skills at all ages and articulate ideas and opinions fluently. Work is generally presented neatly and pupils' note-taking is effective. They develop good numeracy skills and their capacity to think critically is notable. Creative abilities are well developed and their exploration of ideas is particularly marked in their enrichment activities. Pupils' study habits are good. In the lessons observed, pupils worked very well with each other, and also worked well independently. They enjoy their work and this stems in part from the good-natured atmosphere in lessons. Pupils use information and communications technology (ICT) proficiently."
View Uppingham School's latest ISI report
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