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Head of Retail - Travel, Sheffield, South Yorkshire
Client: The Change Partners - Global talent specialists for a connected world
Location: Sheffield, South Yorkshire, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views:
5
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
The Change Partners are working with an iconic Travel brand seeking a Head of Retail on an initial contract-to-permanent basis. The role starts part-time (1-2 days per week initially, increasing over time).
The Head of Retail will be responsible for developing and executing the retail strategy, including Duty Free and Operator tender management, working closely with Operators for retail execution.
Key Responsibilities:
* Develop and implement retail strategies for duty-free and tenders, aligning with company goals and market trends.
* Drive sales and profitability through merchandising, promotions, and team motivation.
* Oversee retail operations, including inventory, visual merchandising, store maintenance, and compliance with operational standards and regulations.
* Manage outlet implementation with operators.
* Ensure exceptional customer service for international travelers.
* Manage budgets, analyze sales data, control costs, and report to senior management.
* Build relationships with authorities, concessionaires, brand partners, and stakeholders.
* Stay updated on industry trends and competitor activities to identify new opportunities.
* Participate in developing competitive tenders for retail concessions.
Your background:
* At least 5 years of high-volume retail experience, especially within duty-free, travel retail, airports, rail, or similar international environments.
* Success in growing sales and profits in multi-store retail portfolios.
* Strong understanding of duty-free operations, retail management, and concession agreements.
* Excellent leadership, communication, and interpersonal skills.
* Financial skills including budget management, forecasting, and P&L responsibility.
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