CUSTOMER SERVICE ADMINISTRATOR
CARDIFF / HYBRID
£24,500 PRO RATA
TEMP TO PERM 6 MONTH FTC
We have a great opportunity for an enthusiastic individual to work as a Customer Service Administrator.
As a Customer Service Administrator, you will be responsible for a range of customer service and admin duties, ensuring customer requirements are met. The team operates Monday to Friday between the hours of 8am and 5.30pm and you will need to be flexible to work shifts between these hours.
Responsibilities:
* Dealing with customers and suppliers
* Processing planned and unplanned service and repair requirements
* Closing out engineer worksheets and creating invoices
* Closing outstanding calls and booking follow-up calls as appropriate
* Booking Contract Servicing
* Processing orders for spare parts
* Liaising with internal departments
* Participating in special projects and performing other duties as required
Requirements:
* Experience within a customer service, call centre or administration environment
* Strong problem-solving skills
* A technically minded, confident individual
* IT Literate e.g., Excel, Word, and Outlook
* Ability to multitask effectively and build strong relationships with clients
If you possess a warm, welcoming, and friendly disposition, and are interested in becoming a Customer Service Administrator, then apply with your CV today.
Do you have phone-based customer service experience? Are you available immediately? Are you happy commuting to Cardiff?
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