About this Role
Are you a Customer Service Executive, Fleet Coordinator or Rental Controller looking for your next step, or an experienced administrator ready to move into the truck and trailer rental sector? This Customer Service Executive role sits at the heart of branch operations, balancing customer interaction with fleet management to keep vehicles moving and customers supported.
* Managing the day to day hire process, including vehicle check in and check out inspections.
* Ensuring trucks and trailers are roadworthy, compliant, clean and ready for hire.
* Coordinating maintenance, MOT schedules and repairs to minimise downtime.
* Communicating with customers around damage, servicing and vehicle availability.
* Supporting invoicing, rental agreements and general branch administration.
About You
You enjoy being organised, hands on and working in a fast paced environment where no two days look the same. You might not tick every box, but if you have transferable skills and a proactive mindset, we would love to hear from you.
* Full UK driving licence is essential.
* Experience in customer service, transport, logistics or a similar environment.
* Confident using systems such as Microsoft Office.
* Strong communication skills, both written and verbal.
* Comfortable working both indoors and outdoors as part of a busy branch.
Even if you don’t match every skill listed, we encourage you to apply, great potential matters to us.
About Us
Dawsongroup is a leading asset rental business with over 50 years of experience in truck and trailer hire, built on long term customer relationships and operational excellence. Operating for over 90 years, we continue to build on those values while evolving under new ownership, creating long-term growth and opportunity.
* 2x Life assurance scheme.
* Funded training and internal progression pathways.
* Cycle to work schemes and wellbeing support.
* Seasonal gifts and long term incentives.
* 24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
About Your Future
This role offers a strong foundation within the truck and trailer sector, giving you exposure to fleet operations, customer service and compliance in a growing industry. You will be supported to develop your skills and build a long term career within Dawsongroup.
* Opportunities to progress across the wider business and different Business Units.
* Ongoing training and development through internal programmes.
* Exposure to industry leading fleet and asset management practices.
* The chance to build relationships with a wide range of customers and stakeholders.
* A role where your input directly impacts customer satisfaction and business performance.
If you are looking to build your career in a business that values people, growth and long term success, this could be your next move. People are our greatest asset, join us and discover what you can achieve.
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