City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
Deputy Portering and Security Manager
Closing date: 03 March 2026
ChoiceFacilities Services is looking for a dedicated, motivated and dependable individual to serve as Deputy Portering & Security Manager. In this key role you will coordinate and support the management of Portering and Security Supervisors and assist in the day‑to‑day leadership of portering, security, waste and transport teams across the service. You will work closely with the Operational Support Manager Portering & Security and the Hotel Services Manager to ensure services run smoothly and efficiently.
As Deputy Portering & Security Manager you will help deliver a safe, responsive and high‑quality Portering and Security service for staff, patients and visitors. If you are ambitious, caring, a team player and strive to deliver high standards of service, we would like to hear from you.
Main duties of the job
* Support the management, coordination and development of operational support services across CHoICE run hospital sites, ensuring cost‑effective delivery that meets the Trust/CHoICE needs and complies with policies and statutory regulations.
* Provide direct line management to Operational Support Supervisors and mentor Trainee Facilities Assistant Managers.
* Make informed decisions in the absence of the Operational Support Manager Portering & Security when required.
* Manage, develop and support a team of Portering, Security and Waste Supervisors, and all other Operational Support staff, ensuring efficient, cost‑effective service delivery supported by accurate and timely data collection and reporting.
* Demonstrate integrity, impartiality and determination in driving continuous improvement and enhancing overall service quality.
The main base for the post is South Tyneside District Hospital.
Shift pattern: The successful candidate must be fully flexible to work 40 hours within hours between 8am and 5pm, and cover the needs of the service when required. Please note: This advert may close earlier than the stated closing date due to the volume of applications received.
About us
City Hospitals Independent Commercial Enterprises Ltd (CHoICE) is a wholly owned subsidiary of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services and employ staff across a wide range of functions including cleaners, porters, engineers, procurement and pharmacists.
Commitment, Care and Compassion – our team contributes to the overall hospital environment, providing safe, secure and comfortable facilities for patients, staff and visitors. CHoICE offers opportunities to grow and develop, flexible working arrangements, a fitness centre, cycle‑to‑work scheme and childcare support.
We welcome applications from all, and specifically encourage those from under‑represented groups.
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE
Coordinate & manage the Operational Support supervisors and provide support in managing the portering, security, waste and transport staff working within Choice Facilities Services.
Provide management support to the Operational Support Manager Portering & Security and Hotel Service Manager.
Person Specification
Qualifications
Personal Attributes
* Prepared to work flexibly to suit the needs of the service.
* Team player with the ability to work on own initiative.
* Ability to solve problems.
* Positive thinker.
* Willingness to complete training necessary to fulfil role.
Physical Skills
* Moving and Handling.
* Control and Restraint.
Experience
* Proven experience of managing staff.
* Previous NHS experience.
* Experience of dealing with challenging behaviour.
* Experience of dealing with confidential or sensitive issues.
* Substantial experience of working within a large complex organisation, operating within organisational framework.
* Staff development and training.
* Project management.
* Experience of change management, especially in relation to organisational and professional culture.
Skills and Knowledge
* Proven leadership skills with the ability to provide direction.
* Excellent communication and understanding skills in all aspects of team & people management, including supervision and appraisal processes.
* Excellent level of written and spoken English, with demonstrable comprehension skills.
* Excellent organisational skills with the ability to prioritise a range of complex tasks & problem solve.
* Ability to work with spreadsheets in Microsoft Excel, to manipulate data and present reports in a range of formats.
* Ability to use Management systems, inputting and extracting data & producing reports.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer name
City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
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