Mappin & Webb seeks a full-time Sales Consultant for its Bluewater showroom.
Full-time: 40 hours per week.
As a Sales Consultant, you will play a crucial role in helping the Boutique/Showroom meet its sales targets and achieve key objectives. Building on your Client Service, retail and product knowledge, you will be a dedicated and committed team player offering consistent support to the Showroom Team; with a passion for delivering excellent client experience ensuring that everyone has the luxury experience they have come to expect from our Showrooms / Boutiques.
As a Sales Consultant, you will be responsible for engaging clients and colleagues, supporting the delivery of our outstanding Client Experience. You will utilise your interpersonal skills, passion for our products and services, and excellent hosting skills to engage and connect with Clients, sharing your passion and knowledge while creating memorable client experiences. You will be a role model for the Sales Team, supporting those around you to work as a team to deliver the best possible Client Experience. You will be accountable for delivery in the following areas:• Achieving personal sales targets in line with showroom KPI objectives
* • Direct Selling
* Delivering an exceptional client experience (in Showroom and at Client Events)
* • Supporting Visual Merchandising set up and other operational duties to ensure the smooth running of the Showroom
* • Adhering to policies and procedures, including safety and security
* • Processing payments
* • Continuous development of product knowledge
* • Completion of relevant training via e-learning
About The Applicant:
Essential Experience and Attributes
Experience in building client relationships over a sustained period of time to deliver sales
* • Passion for brands and brand knowledge
* • Dedicated to creating memorable moments and experiences for Clients
* • Sales and target driven• Comfortable working in a luxury environment and managing client expectations
* • Flexible and adaptable to change
* • Motivated, proactive and dedicated
* • Excellent interpersonal and communication skills
* • Sales and target-driven
* • IT literate