Overview
Broadleaf are a leading UK manufacturer and retailer of beautiful wood flooring based in Llandybie, Ammanford. We have 10 retail showrooms across the UK plus a strong commercial arm servicing hospitality, retail and developers and over the last 20 years have built a proud reputation for quality, choice and service.
We are currently looking for a capable, reliable and efficient Sales Support Executive to join our busy HQ sales team. Working closely with our commercial team and showrooms, as well as directly with customers, this is a varied and interesting role with no two days quite the same, ideal for a confident, well organised people person with first rate admin skills.
Responsibilities
* Dealing with customer enquiries
* Corresponding with customers
* Liaising with the sales, production and warehouse teams
* Raising quotes and invoices
* Arranging samples and deliveries
* Collecting payments
* Processing internal paperwork
* Inputting information into our customer management system
Qualifications and Skills
* Strong customer service focus with the ability to deliver excellent service
* Strong written and verbal communication skills; able to deal confidently and professionally with customers and colleagues on the phone, by email and face to face
* Good administrative skills – accuracy, attention to detail, filing and keyboard skills
* Legible handwriting and comfortable with a calculator to work out prices and quantities
* Well organized; able to multi-task; positive “can do” attitude; works well as part of a team
Salary and benefits
* £12.60 – £13.75 per hour, plus bonus, pension & benefits
* 28 days annual holiday entitlement inc bank holidays
* No Christmas, bank holiday or weekend working
* Free on-site parking
* Company bonus scheme
* Generous staff discount
* Perks At Work membership offering discounts on travel, leisure and retail plus online personal development, fitness and well-being coaching
* Company sick pay after 12 months service
* Great working conditions
* Friendly team
Working hours
Mon – Friday, 35 – 37.5 hours
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Technology, Information and Internet
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