Technical Officer – Thames Navigations – 32426
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Job Description
We have an exciting opportunity for someone to improve our regulation of recreational activities on the River Thames. The team provides a front‑facing service to customers, regulates river levels through weir operation and carries out enforcement of boat registration. We are in a period of change to make our operations financially sustainable through regulation, efficiency, opportunity and better ways of delivering work. This role plays a key part in that, ensuring we are an effective regulator and maximising our income so we can re‑invest back into our waterways. The ideal person will be a strong communicator and an understanding of how to approach regulation within a diverse community to ensure effective results. We welcome flexible working patterns for all our vacancies and are fully committed to having an inclusive workforce to reflect the communities we serve.
Key Responsibilities
* Management of Health, Safety and Wellbeing for you and your team
* Targeted, routine boat patrolling
* Managing enforcement casework with associated targets and deadlines
* Providing well‑researched correspondence based on sound technical knowledge, experience and legal advice
* Advising on regulatory issues and consultations
* Working with customer representatives and professional partners
* Managing change and embedding effective ways of working
* Participating in an incident role
Experience / Skills Required
* An effective approach to regulation
* Good time management – working to delivery timelines and reporting on results
* Good written report skills
* Following legal process
* High levels of communication skills (face‑to‑face and written correspondence)
* Working with policy and legislation
Contact & Additional Information
You will be required to work at various locations. The job requires regular front‑line presence, outdoors in all weather. Please state your base location preference and be mindful of realistic regular travel to these locations from where you live. Out of hours work is occasionally required to manage incidents. As the work takes place beside the river or out on boats, you should be a confident swimmer. Full training will be given to achieve the mandatory requirements of the post alongside ongoing development.
Allowances include:
* Incident payments (when on standby)
* Outer London weighting (location dependant)
For further details, please contact: andrew.croxford@environment-agency.gov.uk
Competences
Competence 1: Achieves Results
Please give us an example of your approach to maximising work output. How did you set goals, ensure quality and measure outcomes?
Competence 2: Health, Safety & Wellbeing
Please give us an example of how your own behaviour reduced risks to the health, safety or wellbeing of yourself and others.
Competence 3: Communicates Effectively
Please give us an example of communicating with someone to ensure a clear understanding in challenging circumstances. Please outline your approach considering the impact, anticipating reaction and methods you used.
Other Information
For applicants who may be applying from the Civil Service or other roles, we confirm that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve, and we welcome flexible working patterns for all vacancies, including job share. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Information Technology
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified, applications may be withdrawn and internal candidates may be subject to disciplinary action.
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