Job Description
Senior Network Engineer | £50,000 - £60,000 | 90% Remote (London) | MSP
Are you a seasoned network professional who thrives in fast-paced environments and loves solving complex technical challenges? Our client is looking for a Senior Network Engineer to play a pivotal role in supporting and evolving our customers' network environments.
In this position, you’ll be the go-to expert for troubleshooting, designing, and improving network infrastructure. You’ll work closely with a highly skilled technical team, take ownership of critical issues, and contribute to delivering a first-class service experience.
What You’ll Do
Customer & Incident Management
* Take full ownership of technical issues, ensuring they’re triaged, resolved, and communicated effectively.
* Deliver timely, high-quality support that meets or exceeds service expectations.
* Champion best practices in incident/ticket handling and customer communication.
Network Engineering & Architecture
* Serve as a subject matter expert across one or more networking domains.
* Maintain deep knowledge of multi-vendor environments (e.g., Cisco, Fortinet, Juniper).
* Analyse, troubleshoot, and optimise network infrastructure across physical, virtual, and cloud-connected environments.
* Lead the design and implementation of network solutions for project and improvement initiatives.
Systems, Tooling & Automation
* Work confidently across multiple operating systems relevant to network operations.
* Manage software and firmware updates across network devices.
* Develop scripts or processes that automate tasks and enhance operational efficiency.
* Pursue relevant professional certifications as part of continuous development.
Security & Resilience
* Identify potential risks and vulnerabilities, ensuring proactive protection across customer environments.
* Work with tools and processes that harden infrastructure and strengthen security posture.
Governance, Change & Documentation
* Contribute to structured change control processes and implement changes safely.
* Maintain accurate asset and support documentation.
* Support ongoing improvement of operational processes, standards, and systems.
Who You Are
You’re a technically strong, proactive engineer who enjoys both problem-solving and forward thinking. You bring:
* Strong leadership qualities, with the ability to mentor others.
* Clear, confident communication skills.
* A methodical and analytical approach to troubleshooting.
* A collaborative attitude, balanced with the ability to work independently.
* A mindset centred on continuous improvement and staying ahead of emerging technologies.
* Responsibility, ownership, and a commitment to seeing tasks through to completion.
* An innovative streak—someone who questions the norm and strives for better solutions.
Please apply now for immediate consideration.