Description
About the Role
Join our dynamic Resorts leadership team as a key player in ensuring our facilities shine! In this role, you will manage both internal teams and external service providers, overseeing everything from entertainment venues and pools to restaurants, rides, and landscaped areas.
Your mission? To deliver prompt, efficient, and high-quality service while ensuring compliance with all current statutory legislation. You’ll actively seek out opportunities to implement processes and procedures that enhance our operations.
As a champion for your team’s fulfillment, you’ll conduct regular one-on-ones and personal development plan discussions to support their growth and career aspirations at Butlin’s. You’ll also manage your budget closely, driving your team to meet KPIs based on sales and costs, while regularly reviewing performance to identify opportunities and risks. Collaboration with our Operational Teams will be essential to project guest demand and team requirements effectively.
At Butlin’s, no two days are the same! You’ll thrive in a fast-paced environment, thinking on your feet and diving in to ensure our guests have an unforgettable experience.
About You
We’re on the lookout for an experienced Head of Facilities or Senior Facilities Manager with a robust operational background in hard facilities management across various specialisms. Your credible experience in a similar M&E infrastructure environment will be invaluable as you lead large teams in the bustling atmosphere of our resort.
With the ability to lead, motivate, and engage your team—even during peak times—you’ll manage multiple priorities and adapt swiftly to changing demands. Whether working with permanent staff or contractors, your focus will be on delivering exceptional standards.
Your strong leadership skills will inspire your team to achieve amazing results for both our guests and fellow team members every single day.
Interested?
If this sounds like the perfect opportunity for you, we’d love to hear from you! To apply, please submit your CV and share a bit about why you’re excited about this role at Butlin’s. If you have any questions or need adjustments during the application process, we’re here to help!
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years, we’ve been delighting hundreds of thousands of guests each year, whether they’re enjoying a non-stop action family break or our epic Adult-only Big Weekenders.
Ask any of our team members, past or present, and they’ll tell you that one of the best things about working at Butlin’s is our vibrant culture! We’re dedicated to providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
If you want a role where you Create Smiles, aren’t afraid to Get Stuck In, and where the team genuinely Cares For Each Other, this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!