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Customer sales advisor

Birmingham (West Midlands)
Olympus Recruitment
Customer sales advisor
£25,000 - £27,000 a year
Posted: 21h ago
Offer description

Customer Sales Advisor

Full-Time | Store-Based Role

Are you a confident communicator with a passion for delivering outstanding customer service and achieving sales success?

We’re looking for a motivated Customer Sales Advisor to join our busy store team - the operational heart of our business. This is a varied and hands-on role where no two days are the same. You’ll be the first point of contact for customers, providing expert advice, driving sales, and ensuring our store consistently operates to the highest standards.

If you thrive in a customer-facing environment and enjoy balancing service excellence with commercial success, we’d love to hear from you.

Customer Sales Advisor - What You’ll Be Doing:

As a Customer Sales Advisor, you will:

*

Deliver a consistently high level of customer service both face-to-face and over the phone

*

Identify sales opportunities and maximise every enquiry to help achieve store targets

*

Advise customers on available services, tailoring solutions to their individual needs

*

Contribute to the achievement of weekly, monthly and annual financial targets

*

Complete administrative tasks accurately in line with company procedures

*

Maintain high standards of store presentation and cleanliness

*

Ensure full compliance with Health & Safety procedures

*

Support debt management processes and help minimise bad debt

*

Take on key holder responsibilities during lone working or in the absence of management

*

Assist with day-to-day store operations and ad hoc duties as required

Customer Sales Advisor - What We’re Looking For:

To succeed in this role, you’ll need:

*

Strong written and verbal communication skills

*

The ability to build rapport quickly and listen effectively

*

Confidence in sales conversations and objection handling

*

A proactive, target-driven mindset

*

Excellent attention to detail and ability to follow procedures

*

Self-discipline and reliability when working independently

*

Comfort working both within a small team and during lone working shifts

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A professional and positive approach to customer interactions

Customer Sales Advisor - What You’ll Be Accountable For:

*

Delivering exceptional customer satisfaction

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Achieving sales targets

*

Maintaining store standards and housekeeping

*

Day-to-day liaison with customers

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Taking responsibility for store operations when required

This is a fantastic opportunity to join a supportive team in a role that offers real responsibility and the chance to make a measurable impact on store performance. You’ll gain valuable experience in sales, operations, and customer service within a dynamic and rewarding environment.

If you’re enthusiastic, driven, and ready to take ownership in a fast-paced store setting, apply today and take the next step in your career

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