Description
:
Essential Responsibilities:
1. Develop creative strategies across multiple channels in alignment with business goals
2. Collaborate with Project Managers and Producers to plan and execute projects
3. Communicate with cross-functional partners to align on creative objectives
4. Provide guidance and mentorship to mid-level and junior team members
5. Present creative concepts and visions to key stakeholders for alignment and approval
6. Ensure creative quality and consistency throughout the development process
7. Manage external partners to align deliverables with internal standards and expectations
8. Oversee creative reviews, approval processes, and ensure adherence to best practices
Minimum Qualifications:
9. Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
Preferred Qualification:
This role, under the guidance of the Director, Consumer Creative Lead (EMEA), will manage the day-to-day delivery of BTL campaigns (incl CRM and .com), while also supporting the rollout of ATL campaigns across key markets. You’ll support as a key point of contact between global teams, local market leads, creative, marketing, and agency partners – ensuring projects are delivered on time and budget to the highest creative and brand standards and creative integrity. You’ll bring a strong mix of project management rigor and production expertise to optimize campaign delivery across multiple markets and formats.
Key Responsibilities
Campaign & Project Management:
10. Support the Senior Program Lead with ATL campaign rollouts, including localization, versioning, and production delivery working closely with external agencies.
11. Manage day-to-day delivery of BTL, CRM, and .com creative projects across EMEA.
12. Support planning, prioritization, and timelines to ensure smooth execution across multiple workstreams.
13. Work closely with external agencies to maintain detailed trackers, timelines, and workback schedules to keep all stakeholders aligned.
14. Act as a contact for regional projects with internal creative, marketing teams, and external agency partners.
15. Coordinate stakeholders across EMEA markets, global teams, and external agencies.
16. Support in driving campaign approvals, version control, and asset readiness across all regional deliverables.
Production & Creative Operations:
17. Bring hands-on production expertise to ensure efficient workflows and
accurate asset delivery are being met by external agencies.
18. Ensure agencies create campaign assets are meeting technical
specifications, platform requirements, and local market needs.
19. Collaborate with agency account and creative teams to manage creative
reviews, feedback loops, and asset handoffs.
20. Uphold high standards of quality and brand consistency across all executions.
21. Manage backend production for digital, print, and CRM assets – including trafficking and QA, ensuring agreed leadership approvals have been adhered to.
22. Support asset management, usage rights tracking, and agreed archiving processes.
Qualifications:
23. 12+ years of experience in account management, program management, and brand marketing—preferably within a creative agency or a brand environment in the EMEA market
24. 7 years’ experience in integrated project management, creative operations, or production roles – Client side and fintech a plus.
25. Strong knowledge of BTL and digital channels (CRM, .com, email, print), with experience in ATL campaign delivery (OOH, TV, video).
26. Solid understanding of all creative disciplines – from concepting and design to production and delivery – with a strong eye for detail and quality.
27. Confident managing multiple projects and timelines simultaneously across markets.
28. Experienced in working with creative agencies and cross-functional internal teams.
29. Process-driven with excellent time management, attention to detail, and communication skills.
30. Proficient in project management tools such as Smartsheet, Asana, Jira, or similar.
31. Proficient with Figma – able to review creative, track feedback, and coordinate approvals.
32. Calm, proactive, and collaborative – comfortable working in matrixed, fast-paced environments.
33. Self-starting, pro-active with a flexible mindset.
Subsidiary:
PayPal
Travel Percent:
0
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Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .
Who We Are:
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Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
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