Front Office Manager sought for leading Derry hospitality business for a Full-Time, Permanent role! Our client's established hotel in Derry is entering an exciting new phase of significant investment and development. With upgraded facilities and a clear strategic vision for growth, this is a pivotal time to join the business and contribute to shaping its next chapter. The Opportunity We are seeking a dynamic and motivational Front Office Manager to lead the front desk operation and build a high-performing, service-driven team. This role is central to the hotel's success. You will take ownership of the entire front office function, ensuring operational efficiency, exceptional guest experiences, and consistent service standards during a period of transformation and growth. You will be a visible leader - confident, organised and passionate about hospitality - capable of energising your team and driving accountability. Key Responsibilities The Front Office Manager is responsible for managing all front desk operations, overseeing guest services, handling guest check-ins and check-outs, supervising the front office team, and ensuring a high standard of customer satisfaction and efficient hotel operations. Guest Service Management * Ensure that guests have an excellent experience from check-in to check-out. * Address guest concerns or complaints, providing solutions promptly. * Ensure all guest requests are handled efficiently and pro...