About Us
Taylor Maxwell Timber is a leading supplier of timber and timber-related products across the UK, known for our commitment to quality, sustainability, and customer service. As part of the Taylor Maxwell Group, we work closely with architects, contractors, and merchants to deliver tailored solutions that meet the evolving needs of the construction industry. Our collaborative culture and strong supplier relationships enable us to provide innovative products and exceptional service to our customers nationwide.
Overview
To provide administrative support to the regional team in the management of customer and supplier orderbooks. To work closely with suppliers and customers to build strong working partnerships and assist with the development of new and existing business in line with the Company objectives and targets.
Role and Responsibilities
1. Respond to incoming customer sales enquiries via telephone and email promptly and efficiently
2. Handle general enquiries alongside the sales team, providing stakeholders with information including pricing, product availability, order updates, and sample requests
3. Process customer and supplier purchase orders and coordinate delivery of materials in line with requirements
4. Manage open orders to ensure timely deliveries and update records as needed
5. Liaise with suppliers and logistics partne...