Customer Service Administrator - Contract until end September Location: Huddersfield Contract Type: Temporary Working Hours: Monday to Friday (8:30 am - 4:30 pm) / (11.30am - 8.00 pm ) Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we invite you to join our vibrant team as a Customer Service Administrator in Huddersfield! What You'll Do: As a key member of our team, you'll be the first point of contact for students, parents, and stakeholders. Your responsibilities will include: Engaging with Customers: Answering queries via phone, email, and in-person, ensuring every interaction is positive and informative. Issue Resolution: Handling customer concerns promptly and effectively, ensuring feedback is addressed and necessary actions are taken. Administrative Support: Assisting with financial controls, including credit control, reconciliations, and managing student payments. Front-of-House Duties: Welcoming visitors, distributing mail, and managing parcel pick-ups, creating a warm and inviting atmosphere. Communication: Preparing written correspondence and publishing signage for notice boards to keep everyone informed. Event Organization: Helping to plan and execute social events, promoting engagement among residents and enhancing community spirit. Marketing Collaboration: Working with our marketing team to explore new av...