Job Title
Retail Sales Advisor – Sheffield
Company
Oak Furnitureland
Location
Sheffield, England, United Kingdom
Overview
Our Retail Sales Advisors are at the heart of our business acting as our biggest brand ambassadors. They are the first point of contact for customers visiting our showrooms and support them in choosing the perfect pieces of furniture and accessories. They achieve this with every customer by being commercially minded and adopting a consultative sales approach using their expert knowledge of our comprehensive product range to deliver an exceptional experience.
High performance is recognised by a generous industry‑leading uncapped commission scheme. The showroom teams adopt a ‘One Team’ mindset to meet the needs of customers while achieving personal and team targets. Learning and development opportunities are available to become true furniture experts, delivering outstanding customer experiences and impacting key performance metrics such as Net Promoter Score and Trustpilot.
Responsibilities & Qualifications
* Develop real relationships built on trust and respect by using a friendly but professional communication style.
* Use questioning techniques and active listening skills to understand customers' needs.
* Communicate persuasively and authentically to influence buying decisions.
* Show intrinsic motivation to exceed performance targets and support colleagues.
* Keep knowledge up to date by adopting a growth mindset and self‑development.
* Adopt an inclusive and supportive approach, showing genuine interest in colleagues, customers, and the business.
This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.
Benefits
* Uncapped commission of up to 4% on all sales.
* Competitive salary reviewed annually.
* Pension: 4% employee contribution matched by the company.
* Free life assurance cover up to two times salary up to age 65.
* 28 days statutory holiday per year, pro‑rata if part‑time.
* Birthday day off.
* 1 weekend off every 6 weeks.
* Employee discount on all Oak Furnitureland products after probation.
* Continued development and internal career advancement.
* Employee Assistance Programme offering telephone and face‑to‑face counselling.
* My Rewards Programme – discounts on restaurants, supermarkets, entertainment, holidays.
* Free on‑site parking at all locations.
About Oak Furnitureland
We build strong relationships with suppliers and quality control teams and have our own delivery crews and customer service centre, enabling us to deliver real wood furniture and fabulous sofas to customers quickly and cost‑effectively – with nearly half a million orders every year. Oak Furnitureland has appeared on the Sunday Times Fast Track list for six years running, and our products regularly feature in leading home and lifestyle magazines. Diversity and inclusion are central to our people agenda, ensuring a varied and inclusive workplace that drives better outcomes for all colleagues and the business.
We are committed to fairness in the way we hire new colleagues and provide any necessary support during the selection process.
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