This range is provided by Ardeta Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Ardeta Search
Founder & Director @Ardeta Search | Connecting Leadership to Opportunity 🤳| Helping Leaders to recruit🔍 | Dad of 3 👶👦👦 | Bootstrapping a growing…
Overview:
Ardeta Search are recruiting on behalf of a well-established Sheffield-based roofing contractor, part of a wider and growing group of businesses operating across the region.
This is a key front-office role, ideal for someone who enjoys being the first point of contact, takes pride in delivering excellent customer service, and thrives in a busy, operational environment.
The Role
As Office Administrator / Customer Support Coordinator, you will play a central role in the day-to-day running of the office. Acting as the link between customers, estimators, contracts managers and wider teams, you’ll ensure enquiries are handled efficiently, professionally, and followed through.
Key responsibilities
* Acting as the first point of contact for incoming calls and enquiries
* Handling and triaging customer queries from both domestic and B2B clients
* Supporting estimating and contracts teams with enquiry management and follow-upCoordinating information between office staff, site teams and customers
* Managing general office administration, including emails, records and documentation
* Ensuring customer queries are logged, updated and resolved in a timely manner
* Providing professional, friendly communication that reflects the company’s reputation
About You
* Previous experience in customer service, reception or office administration
* Confident and professional telephone manner
* Strong organisational skills with the ability to manage multiple tasks
* Reliable, proactive and comfortable working in a fast-paced environment
* A team player who enjoys supporting others and keeping things running smoothly
Why Apply?
* Join a recognised and established Sheffield business
* Long-term, stable role within a growing organisation
* Supportive leadership and collaborative team culture
* A varied role where no two days are the same
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service and Administrative
Construction and Business Consulting and Services
#J-18808-Ljbffr