Job Summary
We are seeking a dedicated and experienced Clinic Manager to oversee the daily operations of our healthcare facility. The ideal candidate will be responsible for ensuring the clinic runs smoothly, providing high-quality patient care, and managing staff effectively. This role requires strong leadership skills, excellent communication abilities, and a commitment to fostering a positive environment for both patients and staff.
Duties
* Oversee the daily operations of the clinic, ensuring compliance with healthcare regulations and standards.
* Manage clinic staff, including hiring, training, scheduling, and performance evaluations.
* Develop and implement policies and procedures to enhance operational efficiency and patient satisfaction.
* Monitor patient flow and ensure timely service delivery while maintaining high standards of care.
* Collaborate with healthcare providers to coordinate patient care and improve service delivery.
* Handle patient complaints and concerns in a professional manner, striving for resolution and satisfaction.
* Maintain accurate records of clinic operations, including financial reports, inventory management, and staff performance metrics.
* Ensure the clinic is adequately stocked with necessary medical supplies and equipment.
* Promote a culture of continuous improvement by identifying areas for enhancement in clinic processes.
Requirements
* Proven experience in a managerial role within a healthcare setting is essential.
* Strong leadership skills with the ability to motivate and manage a diverse team effectively.
* Excellent organisational skills with attention to detail and the ability to multitask in a fast-paced environment.
* Exceptional communication skills, both verbal and written, to interact effectively with patients, staff, and external stakeholders.
* Knowledge of healthcare regulations and compliance standards is highly desirable.
* Proficiency in using electronic health record (EHR) systems and other relevant software applications.
* A degree in healthcare management or a related field is preferred but not mandatory; relevant experience will be considered. This position offers an exciting opportunity for an individual looking to make a significant impact within our clinic while fostering an environment focused on patient care excellence.
Job Type: Full-time
Pay: £34,842.54-£50,000.00 per year
Benefits:
* Company pension
* On-site parking
Work Location: In person