Operational Planning & Performance Manager
Are you passionate about turning data into actionable insights that drive strategic decisions? Do you thrive in a role where innovation meets operational excellence? If so, this is an exciting opportunity for you!
About the Role
As the Operational Planning & Performance Manager, you'll be at the heart of shaping how to deliver exceptional service.
You'll lead the development of a robust resource planning framework, ensuring they stay ahead of demand while maintaining a member-first vision. This is a role for someone who loves solving complex problems, influencing senior stakeholders, and driving meaningful change.
What You'll Do
* Lead Reporting & Forecasting: Create insightful operational reports and forecasts that inform strategic decisions and capacity planning.
* Deliver Insight & Challenge: Provide evidence-based insights and constructive challenge to senior leaders, shaping priorities and performance.
* Innovate & Problem Solve: Develop practical solutions even in data-scarce environments, improving processes and data integrity.
* Governance & Forums: Establish planning forums and governance routines to embed insights into everyday decision-making.
What We're Looking For
1. Advanced skills in data analysis, forecast...