Delight our customers by greeting them in a friendly and professional manner.
Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment, and standards.
Assist with light food preparation in the kitchen, including paninis and filled ciabattas.
Share the story of our menu, provide recommendations, and be aware of allergen procedures.
Maintain cleanliness and organization of the coffee bar and surrounding areas in line with schedules, company, and COSHH standards.
Follow all health, safety, and food safety guidelines and procedures.
Monitor stock levels and restock supplies as needed.
Use till systems for payments and customer orders.
Provide exceptional customer service and resolve issues or complaints.
Assist on other tasks as needed, working collaboratively as part of the team to lead by example, protect the planet, and support local communities.
We welcome applications from motivated individuals eager to learn, regardless of whether all requirements are met. We are committed to inclusivity and diversity, creating an environment where everyone can thrive.
Ideal Candidate Attributes:
* Friendly, outgoing personality; a people person.
* Great work ethic and a positive attitude.
* Good listening and verbal communication skills.
* Passion for delivering outstanding customer service.
* Alignment with company philosophy and culture.
* Enthusiasm for coffee, tea, and service.
* Enjoy working collaboratively in an inclusive team environment.
* Ability to adapt and find solutions to challenges.
* Previous experience in food service is a plus.
* Knowledge of food safety and sanitation practices.
Join us at BaxterStorey, where we've created memorable hospitality experiences for nearly 20 years across diverse locations. We support your career growth and believe in daily improvement and learning. If you are passionate about coffee and service, and eager to be part of a supportive, inclusive environment, we want to hear from you.
Benefits:
* 28 days holiday including bank holidays, plus your birthday off.
* Volunteer days, grandparent leave, enhanced maternity leave, secondary carer leave, and special leave days.
* Free meals on shift, training, apprenticeships, pension, and insurance.
* Discounts via Perkbox, wellbeing resources, employee assistance, and cycle schemes.
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