Job Opening
IT Support Analyst
Permanent
County Antrim
06-04-2023
25000
Excellent opportunity to take the next step in your IT Support career. My client is a global leader providing systems support and IT infrastructure solutions. Following another year of exponential growth this new role has opened up to join the well-established Belfast City team. If you value a modern company culture, incentives, career progression and skill-up opportunities then read on.
The role
Maintain and support customer environments working daily with the core technologies in order to deliver a first-class level of service. Act as a technical advisor by monitoring, identifying issues, promoting good practice and report on key metrics.
What do I need?
* 1+ year of experience in IT, Engineering Support, or related area.
* 1+ year of experience in operating system or software application troubleshooting (, root cause analysis, debugging).
* knowledge on desktop imaging, Windows desktop break/ fix, video conferencing support, o365and ServiceNow experience, hardware break/fix support for Lenovo, Client and Dell equipment
What's on Offer
In addition to working in an open, relaxed and collaborative space, you will enjoy:
* Salary and performance related bonus
* Maternity/Paternity Leave
* Employee stock purchase scheme
* Matching pension scheme
* Education Assistance
* Life, Medical, Income and Travel Insurance
* Subsidised memberships for physical and mental well-being
* Bicycle purchase scheme
* Employee run clubs, including, running, football, chess, badminton + many more
I'm in what's next?
Get in touch with Jake Bainbridge @ RealTime Recruitment today or apply with your latest CV below