Job Description
Job Title: Area Manager
Location: Harborne (covering the West Midlands)
Salary: £55,000 + Car + Benefits
Working Pattern: Hybrid
About the Role:
We’re working with a leading facilities management provider to recruit an Area Manager to support the operational delivery of a key RFCA contract across the West Midlands. This is a technical, hard services-focused role requiring hands-on involvement in PPM, reactive, and grounds maintenance, ensuring compliance with SLAs and KPIs while driving improvements across service delivery.
This is a real transformation role, taking over a recently mobilised contract (August last year) that needs strong leadership, a competent technical understanding, and a process-driven mindset. You’ll play a key role in improving the operating model and embedding excellence.
Key Responsibilities:
1. Oversee end-to-end operational delivery across the RFCA estate, ensuring full statutory compliance and contract alignment.
2. Drive performance management and continuous improvement across reactive, planned, and grounds maintenance.
3. Analyse data to identify inefficiencies (e.g., overdue PPMs, supplier performance) and implement solutions.
4. Own service delivery across your area &m...