Summary
Working in our Underwriting teams, you will analyse and underwrite new and renewal business, interact with Brokers to support their customers and work as part of a diverse team in a fast-paced environment. If you pride yourself in providing excellent customer service every day, then you could be the perfect fit!
Wage
£24,479 a year
Training course
Insurance practitioner (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.
35 hours a week
Start date
Monday 7 September 2026
Duration
1 year 6 months
Positions available
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Your role could involve:
* Understanding the risks a customer can face and how our products and services can support them
* Assessing what could go wrong for a customer and how we make sure we charge them the right amount to ensure we have enough funds available to support them when they need us
* Review what kinds of situations need to be covered and make sure our policy is worded to provide the right protection
* Building relationships and developing your negotiation skills to stronger work with our customers and partners
* Working with experienced underwriters who will support you and help you navigate a dynamic and rapidly changing insurance market
Where you'll work
Freetrade Exchange
37 Peter Street
Manchester
M2 5GB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP PROFESSIONAL EDUCATION LIMITED
Training course
Insurance practitioner (level 3)
What you'll learn
Course contents
* Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
* Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
* Analyse data to make evidence based decisions.
* Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
* Apply appropriate method of communication for audience and circumstances.
* Records, verifies, maintains and where appropriate, shares information.
* Compliant with relevant governance, policies and procedures.
* Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
* Balances competing priorities in order to meet deadlines.
* Builds and maintains positive relationships.
* Work as part of a team to help achieve results.
* Identify potential claims fraud and determine the correct action to prevent loss.
* Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
* Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
* Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
* Gather and interpret relevant information to provide a return on insurance decisions.
* Match client’s needs with available insurance products and services.
* Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
* Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
* Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
* Analyse data to make evidence based decisions.
* Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
* Apply appropriate method of communication for audience and circumstances.
* Records, verifies, maintains and where appropriate, shares information.
* Compliant with relevant governance, policies and procedures.
* Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
* Balances competing priorities in order to meet deadlines.
* Builds and maintains positive relationships.
* Work as part of a team to help achieve results.
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Requirements
Essential qualifications
GCSE in:
* English (grade C/4)
* Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* Organisation skills
* Customer care skills
* Team working