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Business support officer

Birmingham (West Midlands)
WMJobs
Business support officer
Posted: 15 September
Offer description

Overview

Birmingham City Council – Regulation & Enforcement is a statutory service comprising Environmental Health, Trading Standards, Markets, Licensing, Bereavement services, Animal Welfare, Pest Control, Coroners, Illegal Money Lending and more. This post is for a Business Support Officer in the Environmental Health Service within Regulation & Enforcement.

Location: Birmingham, England, United Kingdom

Contract: Permanent • Grade 3 • 36.5 hours per week • Hybrid (2 days in office, 3 days working from home)


Responsibilities

* Management of a shared mailbox for Fixed Penalty Notices
* Finance – processing of Purchase Orders / Invoices / taking payment
* Investigative systems usage / interrogation of databases to resolve business queries
* Service-specific data input & job creation using multiple IT platforms


Who you will be supporting

This post will be supporting the Environmental Health Service that sits within Regulation & Enforcement.


About You

We are looking for an experienced business admin professional who is proactive, able to use your own initiative, and confident in making suggestions to improve, implement and drive change. You should be resilient and able to support a large service area, ensuring business support tasks are completed efficiently and in a timely manner. If you enjoy a busy team, are customer focused and comfortable dealing with members of the public via incoming calls and email, this is a fantastic opportunity to join Business Support – Regulation & Enforcement. You should be able to communicate effectively with a varied range of stakeholders, thrive in a fast-paced environment, and use strong organisational skills to ensure high-quality results.


How to Apply

Please upload your up-to-date CV via the attachments part of your application; a CV is required for shortlisting. Applications without a CV cannot be considered.


Equal Opportunities & Additional Information

* Birmingham City Council is an accredited Disability Confident Leader employer and is committed to employing, retaining and developing all of our people.
* We support internal mobility and give priority to internal employees and those under S118 before external applications.
* We are committed to a positive and equitable recruitment journey. Please let us know if you require reasonable adjustments, additional support, accessibility needs, or any other assistance with your application.
* We welcome applications from people with caring responsibilities and will consider flexible working options.
* Proof of Right to work in the UK will be required before any employment offer can be confirmed, in accordance with Home Office requirements. Non-UK applicants (excluding Ireland) must hold a relevant visa.


Job Description And Person Specification

We strive to advertise all roles for a minimum of two weeks; however, vacancies may close earlier than the stated deadline due to high application volumes. Submit your application without delay to ensure consideration.


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Other


Industries

* Human Resources Services
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