Sever Factory's busy office currently has an opportunity for a professional individual to fill the role of Apprentice IT Technician. In this position, the successful applicant will be responsible for working with their integration team to build, test and manage client orders. They are looking for a well-rounded character who can work well within a hardware-based role meeting deadlines for clients. This opportunity is for someone who is looking for a start within the IT industry. This apprenticeship offers an excellent grounding in computer hardware including operating systems, networking, customer support, and computer components. In addition to this apprenticeship, you will also undertake a number of Intel online training modules to further supplement you're learning. This role is mainly office-based but may require you to travel with or without another team member to client's facilities to install, fix and troubleshoot systems. In this role, you'll work towards your Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: System integration - build system/s to client's order spec System Testing - Validating system/s are in working order by means of software testing Installation and setup of operating system if required Update newly integrated hardware to the latest firmware revisions. Configuration of system settings as per client's instructions. Providing telephone and email support for our customers. On-site support including installation and troubleshooting of systems. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: Salary - £15,000 Monday - Friday (9 - 5) & (10 - 6) 28 Days Annual Leave Annual trip with the team Performance bonus's Paid Overtime Reduced cost Gym membership - Free after 2 year of employment Free Parking provided - on or off site Flexible working hours should circumstance's change Holiday roll over - carry over unused holiday Desired Qualities, Skills and Knowledge: A General interest in the IT sector At least some experience of IT whether it be professional, or hobby based (ideally a basic knowledge of IT Hardware) Good communication skills (Key) Work effectively in a team Fast learning ability and time management Grade 5/C in English or 4/C in Math's GCSE our Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician. Next Steps: To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship with Server Factory. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further Eligibility Criteria: You must have the right to work in the UK, and valid residency status to apply for this apprenticeship. INDIT