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The way the world delivers field services is changing fast—and Totalmobile is right at the centre of that change. As the UK’s #1 Field Service Management provider, we support more than 1,000 organisations and 500,000 mobile workers with software that keeps essential services moving, from utilities and local authorities to healthcare and infrastructure.
The Role
This is a leadership-first role designed for someone who thrives on delivery, ownership and momentum. You won’t be hands-on coding—but your technical credibility, delivery expertise and ability to unblock complex challenges will be critical.
You’ll lead and develop a large, multidisciplinary Agile team spanning UK-based and offshore engineers and QA professionals, focusing on delivery management: owning complex programmes of work, driving progress across multiple workstreams, and ensuring the right people are aligned around clear goals and outcomes. You’ll be accountable for delivery quality, timelines and team performance—providing clear, confident updates to senior stakeholders and stepping in wherever needed to move things forward.
What You’ll Be Responsible For
* Lead, mentor, and grow a high‑performing engineering team, fostering a culture of accountability, collaboration and continuous improvement.
* Take ownership of the end‑to‑end software delivery lifecycle, ensuring complex projects are delivered on time and to a high standard.
* Work closely with Product Managers, Project Managers and key business stakeholders to translate strategy and requirements into executable delivery plans.
* Manage multiple development streams in parallel, balancing technical priorities with commercial commitments and revenue forecasts.
* Remove blockers, resolve delivery risks, support technical decision‑making and ensure offshore and onshore teams operate as one, while taking accountability for Scrum Master responsibilities and championing Agile best practices.
What We’re Looking For
* An experienced software engineering manager with a strong track record of managing large, complex deliveries in a SaaS environment; led teams of 10–15+ people across development and QA, comfortable working with offshore or outsourced engineering partners.
* Deep understanding of Agile delivery in practice, keeping momentum on long‑running, high‑impact programmes, and communicating clearly with senior leadership.
* Broad technical knowledge, strong people leadership skills, and the ability to communicate effectively with both technical and non‑technical audiences.
* Experience with cloud migration, platform unification or legacy modernisation is a strong advantage.
Here at Totalmobile, we want all of our employees to feel valued, appreciated, and free to be who they are at work. We are committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We are dedicated to supporting inclusion and diversity at Totalmobile. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Information Technology
* Industries: Software Development and IT System Custom Software Development
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